"Why would you now use VIEWBER!"

We've used Viewber Services for nearly 6 months now and the team are fantastic.

Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant.

Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time.

Can't recommend Cheryl, Chris & Nathan in the Team there!

"I was emailed just couple of hours…"

I was emailed just couple of hours before the viewing to inform that they can not do it but they accepted the booking!

As it was their problem, they did not even bother to ring the agent and change the time. I think the service is getting from poor to worst and i need to look an alternative after using them for some time..

"Beware of using their service"

Posting as a client. Beware of using their service. They're only interested in taking the money and running with it. I had a viewing cancelled by the estate agent and viewbar still charged and kept my money with 0 compensation or recompense, even though the viewbar did nothing but turn up at the property, knock on the door and then leave.

"For anyone thinking of becoming a Viewber"

Following redundancy I applied for what appeared to be an interesting self employed opportunity with this organisation. The 'training' consisted of completing a number of online modules and uploading various documents.
Eventually, I was sent a message congratulating me on being 'one of the few that make it through the selection process'. I can only assume that this is because the registration process is quite onerous and takes a long time. It certainly isn't because its difficult to qualify. There is no actual training. All one has to do is watch a few videos and then answer some multiple choice questions relating to the videos.
In any event, having successfully registered, I downloaded their 'dashboard' and waited for any offers to come my way. Viewber go to great lengths to point out that they do not guarantee any offers of work, but I actually received 23 'opportunities' over several months. The problem is that you are clearly competing with other 'viewbers'. Despite my best efforts, (which included accepting several 'opportunities' within minutes of notification) I was never able to secure any viewings'. Not a single one! On every occasion I was advised that the viewing had already been allocated. On one occasion I responded within 4 minutes but apparently, someone was quicker? Consequently, I had zero opportunity to earn any money, or to see if the work suited me and I suited them. I did send a message on the company's feedback form explaining my concerns. When they eventually replied it simply repeated their 'no guarantee of work' policy. It did not refer to my specific questions and actually made little sense. I am wondering if it was an auto generated reply, because I have never had any communication with an actual person from application through to resignation. subsequently the 'offers' stopped and sent them some feedback asking if I had been removed from their register because of my perceived criticism. Viewber have never replied but since that time I have received only two offers to take on keyholder responsibilities, neither of which have resulted in actual work. Either there are a huge number of other Viewbers in my area or these viewings are being allocated in a less than fair way.
I cannot tell you if they are a company to do business with, because I have been unable to experience doing business with them myself. The other reviews suggest that some of the people that they are using are less than professional, but please be aware that none of these people will have had any training or support.
I only know that I would have liked to read a review from someone who had experience of trying this as a way of earning an income. That is the only reason for this review. If that is you, take my review as a honest account of my experience and make your own decision.
It certainly didn't work for me which is disappointing.

"April Frankson - FIVE STARS !!"

Have been dealing with Viewber for many years now and the one person who stands out above all others is April Frankson from the Business Development Team - Always happy to help with any issue however complicated or simple it may be. keep up the good work !!

"Excellent! Quick turnaround."

Thanks very much. Excellent! Quick turnaround.

"A company not interested in potential candidates."

I had an invite from Viewber to apply for a property photographer, likely because I have active profiles on recruitment sites and am already working in the field as one.

So I responded to their email and they sent me an email saying I'd successfully made it through to the next stage. In this email at the top was a link to a guide to how to proceed with filling in the forms. The link was dead. I tried to respond but then saw the email was from a no-reply email, strange when you are recruiting serious people that they would want to remain uncontactable. So I tried Twitter. I explained the problem but the request sat there for several weeks and as of today, is still sat there unanswered.

In the meantime I decided to see what the process was like without the benefit of the guide and immediately saw that almost all of this information was relating to people who show clients around property, not much really at all to do with photography. Condescending too as I had said I had 35+ years experience and they were telling me things like turning up presentable and on time. Were they recruiting children to this company? They clearly never actually read my application and instead just sent me on a standard process of going through the motions, likely because I would then have to sign I had absorbed all this information so that if anything went wrong they would dock money - I've seen this practice before. I'll never know because I was unable to contact them to clarify.

Finally, I caught sight of the remuneration - 12 pounds per hour. So we are talking around minimum wage here. So I'm expected to travel to sites in a fully taxed, roadworthy and insured car, bringing in excess of £15k worth of photographic equipment to take pictures and be paid an amount that would not even cover the use of one of my lenses for that period if I were to hire it out. It's an atrocious business model, aimed at low hanging fruit yet at the front end they promise this professional service. I wonder if potential customers know that they are scraping the bottom of the barrel regards staffing and those who actually carry out the work?

I will stick with my current clients who pay in excess of £40 an hour for my entire time, not just on site and also cover travel expenses per mile.

"We use Viewber for all our inspections"

We use Viewber for all our inspections, nationwide. The service we receive has always been good, with quick turnarounds at short notice. Staff are friendly from on the ground to back office, and are always happy to assist.

"We have been using Viewber for a number…"

We have been using Viewber for a number of years now and would highly recommend their services. They are reliable, efficient and professional in what they do and are always communicative whenever needed.

"Terrible company"

Terrible company, to work with, the people are under skilled, and some are down right rude. management dont seem to care, as nothing was ever done. Was told Im not an estate agent, as he just stood at the door on his phone. I now ask estate agents before I go viewing who will be doing the viewing as if its this cowboy company I would not waste my time.