"A superb, cost efficient and professional service"

At last, a service which gives me back the control of the management of our property, with the support of knowing I can easily arrange the right service option. Trying to do this through a management company has caused frustration in the past, as it was always in their time frame that our property was advertised and let. Viewber is perfect ! and we will be using them for our other properties that we are not able to travel to.

"Great service and the customer service…"

Great service and the customer service team bend over backwards to meet your needs.

"Don't touch with a bargepole!"

Had this misfortune of engaging an agent who subcontracted their viewings to them.
On two occasions had individuals from Viewber turn up at our home with no notice and no instruction from the agent to view the property. Both viewers were dressed casually, their was no hint of professional appearance.
We felt like our home was being cased for a robbery.
Our agent, who we sacked there and then, still has not got the set of keys back from them. So distressing we changed our locks.
If you're selling your house don't use any company who uses their services or do viewings yourself.

"Thank Joanne Gatehouse for approaching…"

Thank Joanne Gatehouse for approaching me to support my use of the app by showing some useful links and instruction

"Wish I'd contacted Viewber directly."

Had viewings with Viewber via Doorsteps.co.uk. Unfortunately I've not been able to pass on information to our viewer via Doorsteps, but thankfully had the number of the agent doing the viewing. She couldn't be more patient and helpful.
Would have been ideal if I could/would have gone to Viewber directly instead to be honest. Great service so far.

"Easy and straightforward service"

Easy and straightforward service. The dashboard is user friendly and the viewings happened within 24 hours. Very happy with the experience.

"3 years ago this would have been a…"

3.5 years ago this would have been a 5-star review. Unfortunately as they have grown, their ability to offer the standard of client support has dropped substantially and I frequently find myself in a pickle as a result. Slow (if any) response to E-mails, and telephone support is now only available for emergencies. I'm really disappointed as I was a huge supporter of these guys when they were still fairly new to the market.
I understand that demand for their services has skyrocketed in the last year or so but this is no excuse for dropping their client support standards.

"First experience of using Viewber was a…"

First experience of using Viewber was a very good one! The viewber picked up the keys from the office and completed the viewing easily ensuring we could have a much needed day off. Also helps the viewer had an offer accepted a few days later! Will be using again.

"Terrible organisition and communication"

A representative from Viewber turned up at our property wanting to do five viewings in an hour, with no prior notice. Seemed very shocked when we informed him this couldn't happen. Have a feeling Viewber often work as sub-contractors for online lettings firms (e.g. Howsy). Have had terrible quality viewings done in the past where the agents knew virtually nothing of the property and ended up relying on us, the tenant, to conduct most viewings. Even when given notice this was often <24 hours and relied on our good faith. No notice of how they plan to conduct viewings with tenants with regards to COVID19 concerns.

Similar look through these reviews highlights a lot of 1star reviews for similar reasons.

"Great company, excellent service!"

We have an online estate agency and use Viewber's services for anything from Key-safe fittings, viewings, basic photography to document signing. We can say with confidence that this is a company you can trust. The services they offer are incredibly useful to us and save us a lot of time and money. We highly recommend Viewber.