"With my first property that I own and…"

With my first property that I own and wanting to continue to grow my portfolio, this system was easy to get started with. It has all the basics and more features than I have been able to explore. It’s easy to use and set up. So far I’m happy with the product.

"Innago is intuitive and easy to use"

Innago is intuitive and easy to use. I could quickly set up the things I wanted to use. I tried several other property mgmt solutions, but I didn't like those. I'm a small scale owner/landlord with only several homes, but I manually manage them. I liked the flexibility that I can use features (payment collection, listing, etc) if I want but I'm not forced to do. This allows me to pick and chose what I need.

Innago might not be as feature rich as some other paid alternatives, but it is perfect for my needs. I'm glad I found this, keep up the good work.

"Innago Makes My Life SO Much Easier!"

I tried out Innago to manage my rental for my most recent renter, and honestly, I don’t know how I ever did this without it. It takes care of everything! From screening tenants, to background checks, to creating a lease, and signing it electronically, to rent collection, and even maintenance reporting. The tenant portal is nice and makes me look professional. They can submit maintenance requests, send messages, and it keeps everything organized in one spot for them (and me!).

The lease creation process was also very nice. It allowed me to upload my own lease, then place form fields to be filled in from the application like tenant name, rental dates ,etc. Then place fields where I wanted things to be e-signed. Then I can save that as a template for all other rentals of this type in my state.

Their customer support is awesome too. I was a little confused during the onboarding wizard because one section wasn’t showing as complete. Turns out, I had missed entering some banking info for receiving rent. I reached out, and their team responded fast, were friendly, and knew what they were doing.

And it’s free for landlords, which still blows my mind considering how much I get out of this system. The tenant pays them for their background check, and they get charged a % fee if they pay rent on a credit card, or there is a small (currently $2) fee if they use ACH. I chose the option to pay that, so ACH is free to the tenant and incentivizes them to use that more solid payment option. They can even automate the rent payment. Nice!

Having used another system before this, and no system at all, I found the process of onboarding a new tenant MUCH easier with Innago. I highly recommend them and will be using them for other rentals as I grow my business.

"5/5 Stars for Innago"

Innago is a great beginner friendly property management software. As a new landlord, Innago has made it extremely simple and organized to track income, expenses, maintenance requests and everything else landlord related. I have tried some of the paid management software's that were nowhere near as well put together as Innago. Highly recommend for any landlord, regardless of portfolio size.

"Great tools and consumer experience"

Great tools and consumer experience

"Affordable Easy to Use Property Management Program!"

I love automatic invoicing, reminders, maintenance tickets, expenses, payment processing using a bank draft or credit card. I'm able to send bulk email messages to tenants regarding policy changes, their Innago account, freeze warnings. Properties, leases and month-to-month is easy to set-up. We are first time landlords for 14 units and this software has been so helpful. AI customer service is fast and informative, live tech support has been quick to help me figure out any problems. I highly recommend!

Have not found anything to dislike about Innago. One improvement would be a link I could put on my website to directly open a maintenance ticket.

"İt is a great app that makes my process…"

İt is a great app that makes my process easier.

"Good features and customer service"

I think all of the features offered fit my business well, especially the ability to schedule rent on a basis that is different than just the standard monthly option. Every question I've asked has been answered well and in a timely manner. I'm pleased with the service!

"This system is user friendly"

This system is user friendly, offers a variety of tools and services for tenants and landlords alike such as credit reporting for timely rent payments, maintenance requests and communications, document signing, etc. We have been using it for a year now and are quite happy with it

"The Good:"

The Good:
Does everything we need. Track ticket, accept rent, interact with tenants and accepting new renter application. Support are responsive and are helpful.
The Bad or maybe the inconvenience:
It seems Innago is still trying to perfect the portal. Links and access to info are being updated or moved around. Office workers constantly requires help in tracking down data because the link has been move or site reconfigured. For sure the data is still there.