Innago Property Management Software

High-Tech Tools and Innovations
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281 reviews
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Innago Property Management Software

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David Bond

5.00/5.00

"I’ve only been using Innago for a month…"

I’ve only been using Innago for a month now and so far it’s been a game changer. The app is easy to use and it’s free for the landlord. I have 8 units that I self manage and Innago has taken a lot of responsibility off me. Oh did I say that it free. It does everything from rent payments online to screening tenants. Great tool.

18/02/2025

Wai WaTsui

5.00/5.00

"Best app I found for landlords"

I currently have a few out of State rental properties managed by a property management company, I haven't been happy with them - I do not see much value as I have managed most of the repairs through my own contractors and find my own tenants. I started looking into third party vendor solutions that can help collect rent. Upon reviewing multiple vendors/ apps: Turbotenant, Avail, Zillow, Doorloop, Hemlane and Innago by testing out both as a landlord and tenant. I decided to go with Innago. The original intention of using it for collecting rents expanding to drafting lease agreements with digital signature, listing services, tenant communication, maintenance and renter insurance, I was surprised how smooth the process was. As a newie, they generally provided a great customer support, very easy to work with, the app is also very user friendly with intuitively video instruction.

I tested out 1 property first as my first self managed out of State rental property, so far so good. I'm now comfortable enough and contemplating to move the other 3 properties over to Innago once my service agreements with the property manager expires. Oh I forgot to mention - all of these are free for landlord!

18/02/2025

Mobola Oyefule

5.00/5.00

"10/10 Customer Service "

Superb user friendly software, very intuitive. Very well thought out and all encompassing, this is really the only software you need to screen, collect rent/fees and manage tenant requests. The best part of Innago is the Customer Service. 10/10 totally recommend. You call or email them, even on weekends, and you have an answer within the hour. This is truly unheard of this era of terrible/subpar customer service and for this reason alone, I would choose them any and every day over the competition.

14/02/2025

Miguel Lacy

1.00/5.00

"This app rent app is a scam I recently…"

This app rent app is a scam I recently moved to Cincinnati Ohio and I paid for an apartment including security deposit and the landlord told me to set up this Innago app to pay my rent and she also said it’s her first time using it for rent payment and after making payment and it posted in my account after 7 days my landlord told me they couldn’t pay her the rent and that I should request for the money back from my bank I told her He’ll no that the payment is already deducted and if anything needs to be to tje done the rent payment company should reverse my money and I went to the bank the bank told me the same thing that they cannot reverse the money that it is already posted. Why is innago not reaching out to me about this I believe it is a scheme to take money from people I need my money back in my account. I tried calling innago customer service only to be hearing voicemail no real human.

I paid $3000 and I need my money back

13/01/2025

Alex Waters

5.00/5.00

"Best customer support"

Innago makes managing properties much easier. But I love the customer support. Seriously, they have the best customer support.

I've been using the service for a few years now. And while it doesn't have every little feature I want, maybe I give it a 8/10 for that -- the customer support brings it to a 10/10.

Thanks Innago CS team.

17/06/2024

Eric Senghe

5.00/5.00

"Great customer support Great App "

Great customer support the same support phone number works for tenants and for landlords so you can give that number to your tenants if they have a problem linking their bank account or navigating the website.

This website does everything from application to lease signing to rent payment processing. It allows landlords to set parameters like, not accepting partial payments, which can help protect owners from tenants using sneaky means to avoid full rent payment. It automates everything and makes renting properties easier. Helps tenants pay from their bank with no extra fee or credit card with small % fee.

Easy to use.

21/05/2024

Norberto Velazquez

1.00/5.00

"I rented from a landlord"

I rented from a landlord, and she used this app. Unfortunately, she ended up being a huge slumlord and we were forced to move out. We had the credit reporting on and the former landlord made false charges against us and now we have to fight to remove the false debt from our credit with no judgement. It seemed like a great app unless you are in the situation we were in. then they ruin your credit.

08/11/2023

Luke Reed

5.00/5.00

"Streamlined and Easy to Use"

Innago makes my job managing my property super easy. It's a streamlined platform that automates my invoicing and rent collection.

23/01/2023

Jack Carda

5.00/5.00

"Smooth, fast, and free property management software!"

It's a smooth website, easy to use for tenants, and is free!

20/01/2023

Patrick Morton

5.00/5.00

"Innago helps me stay more organized…"

Innago helps me stay more organized with my rental properties and helps me better prepare for tax season!

19/01/2023
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