"Very satisfied with the service"

Very satisfied with the service, I would recommend it to family and friends.

"Avoid. Very poor experience"

Very poor experience. I am experienced landlord with multiple properties and was allocated this guy after trying out YourRepair’s cover. Engineer prior to arrival starts complaining about lack of free parking (central London postcode) and said he couldnt find a parking bay and had no time and was about to go. Eventually convinced him to do the job with me sitting in his van! Proceeded to find some ridiculous alleged technicality on my boiler flue saying screws were missing (the flue was entirely flush and secure and had passed no less than 8 previous gas safety checks before YourRepair nominated him). Having now read the Vaillant installation guide no additional screws are required at all! He even agreed the flue was not unsafe but was, however, very quick to say he could come back and ‘repair’ it for an extra charge which I said no to. So you can see the business model of this guy! Avoid avoid avoid.

"Fantastic service and knowledge"

After 18 months of struggling with a broken heating system that was incorrectly installed by a previous plumber, we were so relieved and blessed to find DC Group. D and Kevin worked tirelessly to identify the issues, replace the parts, and test until it was up and running. The result? A heating system that now works as it should - faultlessly! We can’t recommend these guys highly enough. Plus, they’re on time, tidy, trustworthy, helpful - and just really, really nice. A five star example of how business should be done. Thank you DC Group!

"Problem dealt with to my satisfaction "

They always explain what they think the problem might be then go through numerous options in respect of problem, then provide the most appropriate way
to resovle as quickly and efficiently as possible .
I am always happy with the service provided.

"Thoroughly inspecting."

This was the first time I saw gas engineers thoroughly inspecting the boiler and the oven. They detected a carbon monoxide leak and Its now brought to our attention. Thanks a lot for the professional work

"Boiler repair"

I called the DC group for a boiler repair as mine wasn’t working. Within 24 hours an engineer came to my house and fixed the problem. Very professional engineers.

"Great service"

Great service. Honest, friendly company who get to the bottom of the problem.

"I had 4 quotes for the proposed work"

I had 4 quotes for the proposed work, and although this company was not the cheapest, they appeared to be the most enthusiastic about carrying out the work. The work took 2 days to completed in a very focussed fashion. The operatives were helpful and polite and they answered my silly questions with patience and forebearance. I would recommend them highly.

"A very professional approach and well…"

A very professional approach and well experienced engineer. The office manged my booking with super efficiency and kept me updated on relevant information. Will use their service with confidence for any future works.
Thank you for an excellent service.

"Competent engineer; great overall service"

Overall - great customer service.

Needed Gas Safety check & certificate. Divyesh called to say "on way" and arrived on time. Explained the checks he needed to carry out and kept me informed through the process. The certificate was promptly emailed.

Very happy with the service. Would recommend without hesitation.