"Good communicator"

Good communicator, knowledgeable, informative, helpful. Helped me choose a new smart thermostat, supplied, installed and did boiler service. All at a reasonable price.

"Annual Service of Atag Boiler"

Divyesh serviced my Atag Boiler. He was very friendly and also helped me to optimise the timings and generally setting on tado to achieve energy efficiency.

"Helpful & professional company"

I contacted this company to arrange a boiler service - they were recommended to me by ATAG. The lady who took the call (Tina) was so helpful: before booking an appointment, she made the effort to check with the engineers that they were familiar with my model of boiler (I didn’t have the model number so sent photos, which she showed to the engineers) & she called me back as promised (so many people say they will call back but don’t). The engineer who came out (Divyesh) was so lovely & thorough, & communicated everything very clearly. Some work needed to be done, which couldn’t be carried out at the time of the initial service, but Tina promptly arranged it for another day & it was carried out effectively by Divyesh. In the past, I used an independent contractor who was not familiar with my boiler & it was a disaster - they flooded my kitchen. It was a completely different experience with The DC Group - I felt confident in everything that they did & I have had such a positive experience from the first phone conversation to the completion of the work. I will definitely use this company again.

"Excellent service"

Divyesh was prompt, courteous and professional, resolving my issue with the boiler quickly and offering some tips on heating proficiency. He also fixed a faulty radiator for me and showed me how to use a rather complicated timer system. 10/10 would recommend!

"Gas cooker installation"

DC ìnstalled and now do the annual servicing of my boiler. This job was to disconnect my very old gas cooker and install a new one. As usual Divyesh carried out the work with professionalism and kindness. After installing he carried out various safety checks on the oven and on the gas supply. Above and beyond he took the old cooker to the boundary of my property to be collected by the council.

"We are very happy to have found Dee and…"

We are very happy to have found Dee and the DC Group. Our initial call was answered promptly and Dee arrived as arranged and diagnosed the problem. He planned to return late afternoon, with required new part, to make the repair. Although delayed he returned after usual working hours, having checked this suited us, and completed the job. Professional, friendly and courteous - we shall certainly use his services in future.

"Extremely happy customer!! We just had a boiler fitted along with…"

We just had a boiler fitted along with a power flush. I can’t recommend this company highly enough. 1st class service with excellent communication throughout! Nothing was too much trouble and the pricing was competitive!! Thank you!!!

"Dee was excellent"

Dee was extremely knowledgable and professional. He went above and beyond staying late to ensure our problem was fixed. We are very grateful!

"Dee came today"

Dee came today, on time as arranged, very polite and courteous as usual and solved my problem. Thank you very much.

"Brilliant service from Dee"

Brilliant service from Dee - highly recommended!