"Had blocked toilets"

Had blocked toilets. Within 2 hours they arrived and had the blockage cleared. Toilets all working again and no nasty mess i them. You pay more for a quality service.

"quick for payment but not quick to do the work"

If I had known how bad they were, I wouldn't have used their services. They repeatedly called for payment even though the plumber hadn't shown up to do the work. Once the job was finally completed, they left a mess with water all over the floor.

"Absolute rip off"

Absolute rip off. Started at £700 then offered 400 for cash. Then 295. Avoid.

"Beware"

Please be careful and ring your water company first! Got charged £144 for them to come out and look at the job, then you get quoted £1200 to have it fixed, luckily I rang Angilan water who said they will come out and look, also unblock it all for FREE! Wish I rang them first only didn't as i panicked! But down £144 rather than £1200! Please people beware.

"What a big ripe off - I felt quite vulnerable"

Following a night's call-out to my home, I was charged £594.00, yet the blockage issue remains unresolved. The guy just gave up.
I felt quite vulnerable due to the persistent calls and emails urging me to sign papers and make the payment.
I am deeply disappointed that despite the payment, the problem persists, and I have to call Thames Water who fixed it the following day in 4 minutes.
I have kindly requested a part refund as the job was not completed, and they refused.
I am very upset with this entire process. I feel cheated and robbed due to my age and being a single female. What a big ripe off - I felt quite vulnerable.

"Absolute rip-off"

Absolute rip-off - avoid this business. Answered our query promptly and were able to come out the next day for a blocked WC. Agreed (in digital small print) to a £144 (£120+VAT) call-out charge with that going towards the repair. Operative (who is sub-contracted) arrived on time, seemed competent and was decent. He called 'HQ' for them to call us with a quote - they called and quoted a staggering £954 to unblock the WC. We declined and said we'd get more quotes. The pressuring phone calls then started with an immediate offer to drop that to c.£600 (if they didn't use a camera to look in the pipe). We declined. The operative would not leave the driveway until we had paid the £144. The payment links sent to us (more than six times) did not work so we had to get cash. There were many calls - from more than one number - about having to pay. We got the job done by a local tradesperson for £130 - so, more than £800 less than they wanted. It wasn't a nice experience to deal with them. They are clearly out to con the unknowledgeable and vulnerable by charging exorbitant prices. I wish we had read the other similar reviews before we called them. Avoid.

"Custom Roof Skylight Installation"

Cameron installed a custom skylight on our roof, and it has completely transformed our space. The installation was precise, and Cameron took care to ensure the skylight was weatherproof and secure. The natural light it brings in is stunning, and we’ve received so many compliments from visitors. PM247’s craftsmanship is unparalleled!

"Heating System Troubleshooting"

David came to troubleshoot an inconsistent heating system in our home. He meticulously inspected each component, identified the root cause, and replaced a malfunctioning pump. The heating is now reliable and efficient, even during the coldest days. David’s expertise and thoroughness were truly impressive. PM247 delivers excellent results every time!

"Persistent Toilet Leak Resolved"

Harry repaired a toilet leak that had persisted despite multiple attempts by other plumbers. He quickly diagnosed the underlying issue, replaced the faulty parts, and thoroughly tested the system. His efficiency and expertise saved us from further frustration and water wastage. PM247’s service was exceptional from start to finish, and I’ll be calling them for all future plumbing needs!

"Efficient Gas Line Relocation"

Danny relocated a gas line in our kitchen to accommodate a new stove. The job was complex, requiring precision and compliance with safety standards. Danny executed it flawlessly and completed it ahead of schedule. He also tested the entire system to ensure everything was in perfect working order. PM247’s professionalism and expertise are second to none!