"Highly Skilled Technicians"

I had a water leak that was slowly damaging my walls, and I contacted PM247 for assistance. Their engineer, Mike, arrived within an hour and assessed the situation right away. He found that the leak was coming from a cracked pipe behind the wall. Mike explained the repair process and gave me an honest estimate of the cost. He was extremely professional and did an outstanding job fixing the leak without causing any additional damage. The whole process was smooth, and I was extremely pleased with how well everything turned out. I won’t hesitate to call PM247 for future plumbing issues.

"Great Service, but Technician Was Slow"

PM247 replaced my faulty heating unit, and the technician, Rick, did a great job. He was friendly, professional, and knew what he was doing. However, the process was a bit slower than I expected. It took longer than anticipated, but the end result was excellent.

"Drain unblocked in an hour for £714"

Pros:
The plumber arrived quite quickly.
Plumber was friendly and cleared up well after unblocking the drain
Cons:
The pricing is a rip off.
The company have the tactic of quoting a price of £144 to send out an engineer to assess the problem and attempt to clear the blockage with a rod. When this seems not to work the customer has to phone the company who quote a price of £714 to use a "machine" (actually a pressure jet connected to the customer's water supply) to clear the blockage.
Money has to be paid by a strange open banking credit transfer method before work commences.
Advice:
If you have a blocked drain DO NOT USE THIS COMPANY UNLESS MONEY IS NO OBJECT.

"Exceptional Expertise and Workmanship"

My heating system stopped working during a cold snap, and I called PM247 in desperation. The engineer, Tom, arrived quickly and diagnosed the issue with the boiler. He explained the problem in detail and gave me a few different options to fix it. Tom was very efficient and managed to repair the issue on the spot, ensuring the system was working at full capacity. I was very impressed with his expertise and how quickly he got the system back online. PM247 provides top-notch service, and I will definitely keep them in mind for any future heating or plumbing problems.

"Above and Beyond Service"

I had a clog in my shower drain, and I was unsure how to fix it. I called PM247, and their engineer, Mark, showed up promptly. He was very knowledgeable and explained that the clog was due to a buildup of soap and hair. Mark used a combination of tools to clear the drain and even gave me tips on how to maintain my plumbing to avoid future clogs. He also checked the rest of my drains and made sure everything was working properly. I was impressed with Mark's thoroughness, professionalism, and the fact that he went above and beyond to ensure everything was in top condition. I will certainly use PM247 again in the future.

"A Truly Professional Service"

My kitchen sink started leaking, and I was unsure how to fix it, so I called PM247. The engineer, Luke, arrived on time and quickly identified the cause of the leak. He explained everything to me in simple terms, which made me feel at ease. Luke replaced the damaged pipe and made sure everything was working smoothly before he left. I was impressed with how he took the time to inspect the entire plumbing system to prevent any future issues. The service was efficient, friendly, and fairly priced. PM247 has earned my trust, and I’ll definitely recommend them to others.

"Outstanding Customer Service"

I recently had a problem with low water pressure in my home, and PM247 was the company I called for help. The engineer, Peter, arrived right on time and immediately started troubleshooting. He was polite and took the time to thoroughly explain the possible causes of the problem. After a quick inspection, Peter found the issue to be a blockage in the main supply pipe. He worked quickly to fix the issue, all while ensuring the area was left clean and tidy. The repair was done at a very reasonable price, and the water pressure has been perfect since. I appreciate the transparency and excellent customer service provided by PM247.

"Incredible Response Time and Service"

I had a plumbing emergency when my water heater malfunctioned late at night. I called PM247, and I was amazed at how quickly they responded. The engineer, Jake, arrived within 30 minutes, assessed the issue, and explained the situation to me. He noticed the water heater had a faulty thermostat and quickly replaced it. Jake worked efficiently and double-checked everything before leaving to ensure there were no leaks. I was particularly impressed with his professionalism, as he explained each step in the process. PM247’s exceptional response time and expertise turned a stressful situation into a manageable one. I will definitely use them again in the future.

"Good Work, but Could Have Been More Thorough"

The technician, Tom, came to fix a leaking pipe in my bathroom. He did a good job, but I feel like the work could have been more thorough. After the repair, I noticed a slight leak that wasn’t fully addressed. When I pointed it out, the technician fixed it right away, but a more thorough initial inspection would have been appreciated.

"Efficient, Courteous, and Professional"

I had a sudden issue with my heating system, and I called PM247 in a panic. The engineer, Ian, arrived on time and immediately got to work. He quickly identified the problem and explained how he would fix it. Ian was professional and polite, and the repair was completed efficiently. I really appreciated how quickly and thoroughly the work was done, and the price was fair. I will definitely call PM247 for any future plumbing or heating issues.