"Prompt, Polite, and Efficient Service: Reasonable Price, Thank You"

Very helpful on the phone call to start with came within the time stated very polite young man and efficient and cheerful and did the job at a reasonable price thank you!

"Delighted Customer: Excellent Service, 10 out of 10"

I had an excellent response from your firm and i am delighted with the work carried out 10 out of 10 for effort and service levels!

"Knowledgeable and Efficient Service: Professional Staff"

Professional and quick service. The staff were all very knowledgeable and helpful.

"This company is a rip off"

This company is a rip off. They scammed my parents out of £500. Just to rod a drain. very unreasonable. DO NOT USE.

"Rip off"

I felt we had been completely ripped off, less than an hours work cost us £350, we are pensioners this sort of price should not be allowed, you have already paid the call out charge so they then know they can charge what they like. We would not recommend this firm.

"Be careful and ask lots of questions"

£144 for call out, literally looked at the work and then decided to add another £260 plus vat to clear the kitchen drain!!!

Drain could have been cleared 10 minutes or so and had they said £50 or £70 more, that would have been fine

And i dont think you should believe this bit on their website Dedicated to delivering an exceptional quality service with absolute focus on Customer Care.
Our service is underpinned by our core values of Integrity, Commitment & Success. We enjoy the privilege of working with each & every customer.

The engineer came back and said they would do it for £295 cash

So ask questions of what you get, as it appears to be a maximise the work from every job type fo company

"Excellent Experience"

Gav from PM247 attended my property on bank holiday Monday due to a leak from a radiator pipe that had soaked our walls and floorboards only days after we had moved in. This was not an easy job due to the fact that the pipes had been laid into a dormant fireplace. Gav was utterly professional and friendly, and we felt completely assured he knew how to fix the issue. He spent all day with us fixing the issue and then tested all of the radiators and the boiling to ensure there would be no further problems, and gave us further advice on the radiators and energy efficient use of the boiler. The office staff were polite and friendly, and I appreciated receiving an upfront quote for the work. I understand all trades are different but if you are in the South Essex and need a plumber then I can highly recommend PM247.

"Good service but scandalous prices "

The service that the company provided was good however the prices are scandalous.
£140 call out charge to diagnose and then another £360 to flush out a drain.
Engineer was very nice and friendly, did a good job but pricing is way over inflated.
I agreed to the work because urgently needed toilets unblocked but wouldn’t use this company again as prices are a rip off.

" £168 for a non emergency quote intended callout."

Paid £168 for a non emergency callout.
Couldn't fix the dripping kitchen gooseneck tap.
Wanted another extra £168 to come again to insert a new cartridge on top of labour and parts claiming it was for diagnosis.
The dripping tap did not need any diagnosis as anyone with common sense could see.
I put this company into the same category as time share, car hire cowboys. Avoid at all costs

"Rip off company - don't use"

Initial call out & diagnostic fee of 120 + VAT quoted, even though I already thought the drain needed jetting. Prior to getting them out I asked how much it would be to jet & was advised it started at £195 plus VAT total. So I got them round & the guy was not that helpful except to say that it needed jetting. (The engineer spent more time in his van then attempting to resolve the blockage!) The office then started quoting almost £400 to do the jetting, so I declined, then it went down to £300 odd. Just money grabbers in my opinion.
My son then managed to unblock the drain in the man hole himself just using rods!! Which even more goes to show DYNOROD/ PMB 247 are not interested in delivering a good service.
WILL NEVER USE AGAIN