cellhelmet

High-Tech Tools and Innovations
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822 reviews
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cellhelmet

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Mildred Dalton

5.00/5.00

"Just simple and easy to complete and…"

Just simple and easy to complete and order!

02/08/2023

Paula Deeds

5.00/5.00

"Fast response to live chat"

Fast response to live chat

01/08/2023

Gail Most

5.00/5.00

"Prompt lifetime warranty as stated"

When I purchased my cell helmet tempered glass screen saver last year, I was told to save my receipt and it came with a lifetime warranty.
It was so easy to go to the website and complete the procedure. I promptly received confirmation and shipping notices.
When I received the wrong size - I chatted my problem and was notified that I will receive the correct one soon .
I am happy and highly recommend this company.

31/07/2023

Taryn Hartle

5.00/5.00

"I ordered the wrong iPhone case size…"

I ordered the wrong iPhone case size and they are replacing this for me. No hastle.

Thank you!

Taryn

31/07/2023

SusanS

1.00/5.00

"Purchased a liquid screen protector for iPhone 11"

Purchased a liquid screen protector for a perfectly good iphone from cellhelmet. The app to register the product did not complete the registration. Within 48 hours the screen was cracked beyond repair. With pictures to prove the phone was in excellent condition when the product was applied, and the store manager vouching for the truth of that, cellhelmet still refused to honor their warranty. I would not recommend this company to anyone.
THE APP DID NOT WORK TO REGISTER THE PRODUCT SO THE COMPANY REFUSES TO HONOR THE WARRANTY. MY REVIEW STANDS.

27/07/2023

Mike Horne

1.00/5.00

"Deceptive business practices - don't fall for it."

When you're sitting in the repair shop, this looks like a great product. Lifetime warranty! AFTER they take your money, you learn that you have to register your phone with the company and even then you don't see the fine print that you have to register by putting their app on your phone! Absurd, I'm not putting your app on my phone. Then on top of that, you subsequently learn that the lifetime warranty is only for 1 year. Absolute waste of time and money.

Edit: My response to your response is that your business practice is deceptive because you don't disclose in advance what's required to take advantage of the warranty. It should be clearly stated in the advertising, not hidden in the fine print you get AFTER you pay your money and they paint your screen with the chemical.

23/07/2023

Beth

5.00/5.00

"replacement lanyard for Lander phone case"

I needed a replacement lanyard for my Lander phone case. Was very pleased with the price, shipment time & quality of the item. Thank you!

16/07/2023

Margaret Elisabeth Batten

1.00/5.00

"Not worth it"

Not worth it. Screen cracked on two separate phones with this. AND the “lifetime, money back guarantee?” Not so much. My claim was denied for “excessive damage to device screen.”

$10 tempered glass screen protectors from amazon (or wherever) are the way to go. They actually protect the screen and cheaper.

I bought the cellhelmet liquid glass and had a verizon representative apply it to my iPhone screen a while back because of the lifetime warranty and it’s so-called “shatterproof”-ness. The screen still managed to crack from a short drop, but since I had not registered it, no warranty (I had my screen replaced). When I bought a new phone recently, I was hesitant to buy it beciase of the poor results, but the Verizon person convinced me it was the best, so I got it and registered it. And my screen cracked again. This time, I filed a claim. It was denied due to “excessive damage to device screen.”

14/07/2023

Laura

5.00/5.00

"I reached out to just tell the company…"

I reached out to just tell the company how great their cell phone case was since it saved my son’s iPhone from a mower fan belt. Someone got back to me and told me about the lifetime warranty, which I was unaware of. I was able to get a new phone case with a small processing fee. Great product and awesome customer service!

13/07/2023

Diane baez

5.00/5.00

"Thank you so much your customer service…"

Thank you so much your customer service is EXCELLENT!!! Diane Baez

10/07/2023
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