cellhelmet

High-Tech Tools and Innovations
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822 reviews
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Customer Reviews about

cellhelmet

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Kim Daniel-Richardson

5.00/5.00

"I would like to say that I have never…"

I would like to say that I have never had such incredible customer support like the gentleman that helped me. I was having difficulty registering my product and not only did he reach out to me and called me; he also sent me an email and walked me through the process. I told him that he could give classes on businesses giving great customer service because it’s rare these days to find someone that wants to be helpful. I would rate him 100 out of 5 if I could. Fantastic and much appreciated!! Kim Daniel-Richardson

06/12/2023

Michael

5.00/5.00

"Great experience"

Customer service was awesome

02/12/2023

Mary Pagano

5.00/5.00

"Cellhemet made shopping online easy and…"

Cellhemet made shopping online easy and their price was better than when I went into a local store.

01/12/2023

Joe Delaughter

1.00/5.00

"Don't buy, save yourself the heartache"

Yeah, really, just save your money and go with a better brand. Customer service tries, but lacks the human empathy trait and the sense to see that the product was applied 24 hours before registering, but my card was swiped the day after the repairs were done, thus, I guess voids the "warranty". Even though it clearly states, "may void warranty" simply means they have the means to be compassionate and understanding, However, they lack that. I guess with most companies anything to keep a buck right? Told you I'd keep up my original review but, my human empathetic and human understanding have in to change it. So you see, that's how it works in life. This company has not and is not willing to take care of their warranty. You do you, but warning, read the fine print, they'll do anything to get out of it.

15/11/2023

William Baxter

1.00/5.00

"I purchased cellhemlmet liquid glass…"

I purchased cellhemlmet liquid glass pro+ for my phone. When the screen broke, I reached out to them multiple time with no communication, come to find out you have to email your claim in (almost impossible to get an actual human on the phone). After 2 weeks I finally received an email backing saying the $100 dollar purchase of liquid glass pro+ was expired. Long story short this product is garbage, and you should really just pay for phone insurance which is by far superior to this SCAM!

09/11/2023

April McKee

5.00/5.00

"Great customer service"

Great customer service. Very helpful to my needs

02/11/2023

Reverse Health Member

5.00/5.00

"Warranty filing was easy"

Warranty filing was easy. Now waiting.

02/11/2023

Kalle Riner

5.00/5.00

"Super helpful"

Super helpful! Will always be a customer!!

02/11/2023

thomas worrell

5.00/5.00

"Very helpful in processing my claim."

Very helpful in processing my claim.

02/11/2023

FREDDIE ARMOND

5.00/5.00

"I had purchased a liquid glass…"

I had purchased a liquid glass protection last year around this time under the impression that it was a lifetime warranty. Not to go into all the details I had to replace my device thinking the liquid glass would carry over to the new device which it doesn't after explaining my situation the company gave me a coupon for 50% off towards a new liquid glass.

01/11/2023
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