"Good Customer Support"

We have been using the Premier EPOS system for some years now and found it to be suitable for our needs. Any issues we have are resolved at the time by a simple phone call or a member of the support team will call us back. The system is regularly upgraded meaning any niggles that can't be resolved at the time may be included in a future update. Overall it has been well worth the investment for our business.

"A great EPOS system"

A great EPOS system, with great support.

We have used Premier EPOS for four years now, we have three tills over two sites and overall we are very happy. We looked at many systems and used another company before switching to Premier EPOS, the till is very easy to use and has way more functionality than we currently use. I would Reccomend taking a package which includes support as it is something we use all the time (that may just be us but we are pretty competent bunch). The back office and functionality is great but not always intuitive and feels a bit old fashioned and clunky but there is change ahead apparently.

We use it for stock management, ordering and analysis very effectively. Wherever we get stuck support are always brilliant at sorting us out, either by phone or by hopping onto the terminal via any desk and showing us what to do. Even at weekends support are very quick to respond to an email, which is great because you don’t want your till failing on a busy Saturday.

We are very much looking forward to the diary function working in a much more user friendly way!!

"Great product"

Great product! Great Company! Great Service! Been with Premier EPOS now for 5 Months, have encountered next to no problems and the support staff has been brilliant. Overall Premier EPOS has been a joy to work with and I would highly recommend.

"Helpful, friendly and affordable"

I needed a new epos system after a previous company let me down with support and customer service. After research I came across premier Epos who gave me an online demonstration of their system. The team was fab from start to finish, very thorough and friendly. The support team was extremely helpful with setting up my system remotely and training me to use the system over the phone during these trying times. I would highly recommend this company as they have helped me and my business grow thanks to their brilliant features.

"Great System"

I have had 2 till systems from Premier Epos now and I couldn't be happier. The equipment is fantastic and has been tailored to suit my business. It really does make life much easier by automatically doing many of the tedious labour intensive tasks that I previously had to do myself. Customer service has also been very good. Whenever I have had to ring, the advisers have been most helpful.

"Excellent Epos system"

We started using Premier Epos in January 2021.
This was a reluctant move from our previous system which had served us very well, but we needed a system which would integrate with out websites, primarily for stock control.
After much research we decided on Premier Epos.
The initial training was expertly provided and easy to follow.
We have found Premier Epos to be an excellent system which has given us all the functionality we needed, plus a host of other functions, many of which we haven't used yet.
The customer service is very good and personable.
They are constantly working on improvements, with regular system updates.
They are also happy to look at implementing suggestions you may have to further enhance the system.
Keep up the good work Premier Epos !

"Premier Epos is highly recommended"

We have been a client of Premier Epos for over 4 years now which is a testimony to the service they provide. Staff are always very helpful and the software has been adapted to suit our needs. We recommend their business and wish them all the best in their future endeavours!

"Avoid at all costs…. costs being wholly counted by the customers!!!"

Pursuing court action for refund of goods after months of utter incompetence. Over promised and vastly under delivered. Negative feedback is the only honest feedback, take note. Refusing £1500 refund despite having Epos system returned after admitting string of failures. Waste of time, money and energy.

"Easy to use"

Easy to use, good support.

"This Epos system has helped take…"

This Epos system has helped take control of our business with all the features allowing us to look at many different aspects. Its easy to use and personalise to suit. Staff have adapted easily to the change. Any issues faced are quickly dealt with by the helpdesk team.