"We chose premier EPOS as our…"

We chose premier EPOS as our point-of-sale system and have used it since January 2020.
Our business was able to trade throughout the pandemic as we are one of the essential businesses. We have found this system to be reliable and the customer service has never disappointed.
We choose to call if we have a query and it’s always been delt with over the phone very swiftly they can also help remotely which is very useful, the training supplied at the start was very helpful and easy to understand and the product database supplied really does speed things up.
I wouldn’t go back to doing things as we did before.

"Great bit of software, we'd be stuck without it!"

I think we've been with Premier EPOS for well over 12 years now, and we've seen them and their software grow from a 2-man band to what they are now.

We now run the software throughout our business on multiple machines for various roles, over the years the software has been adapted and built on to provide (in real terms) more functionality than any store would actually need. There are whole sections we don't use, from advanced reporting, to customer retention, advertising etc. the list goes on.

We primarily use the software for stock, sales and accounting along with gift voucher functionality.

It's a great bit of kit, and I'm unsure what we ever did before it! Over the years we have looked into other software provides, but always decided Premier EPOS is the right software for us. The lads on the support line are always able to advise on almost any issue or resolve remotely if needed.

Highly recommend from a bricks and mortar / online store perspective.

"We use Premier Epos at Sew-Works."

We bought and installed the Premier Epos system for our business (Sew-Works) this year in March. The system has been great and has fantastic features although we don't currently use the system to it's full potential, we have great plans for next year.

I would definitely highly recommend Premier Epos and their support is also excellent. Thank you Premier Epos.

"Feature rich Epos system with excellent customer service"

I have watched premier epos grow over the years with there products and software.. they are passionate about there work and there customer service is always quick and prompt. I used to use another epos system before this which worked great, but when I looked at the costs for the features I wanted from the other system it worked out a lot more expensive.. The Premier EPOS system is loaded with all the tools small to large businesses will need and saves me a lot of time every week with managing daily tasks with just a few clicks of my mouse.. I would highly recommend using Premier EPOS services for both reliability and cost effectiveness too.. I researched many epos systems before choosing them as being a small business I needed a product that was cost effective and to keep my over heads low... so 10/10 for these guys.

"I think in other circumstances where…"

I think in other circumstances where covid had not stopped a one to one visit I might have got my system up and running. I am finding it difficult to set up and learn over the internet even when the person teaching is very accommodating and patient. Northern Ireland has a lot of items that are not found on the system which means more work for a customer here. There is so much that will be useful when we get set up, the hardware is of good quality and I look forward to getting back office!

"Super system and quite easy for a…"

Super system and quite easy for a technophobe like me. The best after sales service ive had. Would highly reccommed.

"I have had Premier EPOS since August…"

I have had Premier EPOS since August 2020, probably not the best time to purchase a new epos system but despite all the restrictions, they have been helpful dealing with any queries over the phone or email. The system has a huge amount of features so it's good to know it will be able to grow with my business.

"Excellent service"

Excellent service - great team and really efficient EPOS !

"We have used Premier Epos System in our store"

We have used Premier Epos System in our store for 10 years and are on our second system. . Would of been a five star review but we have a customer loyalty card system and had loads of expensive cards printed but then the system was changed (with no notice) so that it autogenerated the customers numbers whereas previously we could enter our own. This now makes all the cards we have useless. There are some really good features and stock control is great. Some things are not so easy but if you have the support like we do you can always ring them in working hours. Not sure what happens out of hours though.
So overall yes would recommend but would advise to ensure the system does everything that you want it to first

"Brilliant Service and Support"

I made the leap of faith as a sole trader to taking on a retail shop. With the help of the team at Premier Epos holding my hand every step of the way it was the best decision. The till itself was built around my needs and I was made to feel at ease throughout the whole process. Now 8 months on and I'm already thinking of expanding.