"No Communication"

Booked on Wednesday for Saturday fitting of 2 tyres, turned up and tyres hadn’t arrived and there was no communication from either Head Office or branch. Wasted time traveling and called customer service who said they were issuing a refund (had no communication that has been put through) now have to wait for the money to come through to go and get somewhere else.

This all would have been easily dealt with simple email, call or text message.

"Great value tyres with a fast efficient…"

Great value tyres with a fast efficient service.

"review"

great service quick install very friendly staff would recommend woodley tyres .

"Fantastic service"

Fantastic service, polite friendly and great prices .

"Helpful and quick with the best price"

Helpful and quick with the best price! (Harrogate branch)

"Good service good price"

Good service good price

"Tyres I ordered weren’t available"

Tyres I ordered weren’t available. Fair enough. (Why the tyres show as available when they’re not is a separate issue) Got a text message asking me to call them, why not just call me? Customer service not good enough. When it came to the appointment the branch wasn’t very welcoming. Felt pressured to have wheel alignment done and that just seemed like a massive con to get another £90 out of me. Wouldn’t recommend and won’t be going back

"Fantastic !!"

Easy to order on the website and great price and service from the guys in Lewes.
Fitted promptly and fantastic customer service, we’ll definitely use them again.

"the young lads in the garage are good…"

the young lads in the garage are good at their job, very pleasent and helpfull.

"Excellent"

Excellent, fast, polite, and professional. Great job all round