"Good service"

Good service

"Good price good service happy customer"

Good price good service happy customer

"Fast and efficient*****"

Fast and efficient*****

"Staff were doing their best in a cold…"

Staff were doing their best in a cold and isolated premises. I felt for them.

The company sold me tyres, to be fitted on a date at a time, those things happened - the end. Not much else to say.

"Charged for a wheel alignment I didn’t…"

Charged for a wheel alignment I didn’t ask for, need or want.

"The staff were excellent and very professional "

The staff were excellent and very professional whilst changing out my tyres. Particularly liked the use of only hand tools to remove and replace the wheels. Most garages use power tools which inevitably leads to overtightening of the wheel nuts making them impossible to remove on the road side when you have a puncture.

"The aylesbury branch …"

The aylesbury branch is always very helpful and friendly. I had a 3pm appointment and the young lad was very professional and got my tyres done in a very timely manner

"👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻"

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

"Extremely Disappointing Experience with…"

Extremely Disappointing Experience with Just Tyres

I recently visited Just Tyres for what should have been a straightforward tyre replacement, but the experience was frustrating and deeply concerning.

After the service, I discovered that one of my wheel nuts was missing—a serious safety risk to my family. When I contacted customer service, I was met with rude and dismissive behavior. The representative even terminated the call when I tried to express my concerns. To make matters worse, the tyre they fitted went completely flat just days later, and my subsequent attempts to resolve the issue were met with sarcasm and no meaningful support.

When browsing reviews on Trustpilot, I noticed a strange pattern that, in my opinion, suggests some reviews may not reflect genuine experiences. If you want to understand what is truly happening, I suggest visiting the Basingstoke Center yourself—you’ll see how the real-life service compares to the glowing reviews.

I cannot recommend Just Tyres based on the lack of professionalism, accountability, and basic customer care I encountered.

"Great customer service from Scott and…"

Great customer service from Scott and Co. Friendly, efficient service from start to finish. Competitive prices too!
Thank you.