"Excellent customer service and…"

Excellent customer service and communication.
Speedy repair.
Thank you

"No wonder they're Apple certified!"

This was proof that investing in a Mac is a smart choice as it can pay off for many years. Even though my MacBook Pro was over three years old, long beyond warranty and not part of a badly manufactured batch, I was able to get my bulging battery problem resolved at no cost to me (aside from the optional delivery). MR's online system kept me updated on the repair's progress and my machine was hand delivered on completion. They really are Apple certified for a reason!

"All style and no substance and a rip…"

All style and no substance and a rip off.. I wasted £80 and 10 days. They said it would cost over £1000 just for parts. I got it completely fixed in 3 days for under £200. (Mind the Mac)

"Excellent efficient service"

Excellent efficient service. A lot easier than the Applestore!

"Great repair service"

Had a battery swelling on 2018 Macbook Pro and the replacement job was done quicker than expected (considering Corona virus times) and even they were able to keep US keyboard (bought there) which I prefer over UK keyboard.

"Go above and beyond for customers"

Had to bring my phone in recently and was helped by Chris. During a battery replacement, the screen cracked (totally understand these things happen, esp on an older phone). He contacted Apple on my behalf to have them replace it- but when they refused, he made sure the cost was covered for me. This has been a rough month for expenses, needless to say I was really grateful for him and going above and beyond for me. Highly recommend both Chris and the business for fairness, honesty and transparency, they now have a loyal customer for life!

"Fantastic customer service"

Fantastic customer service. Chris and the team were very professional and friendly. The issue was fixed promptly and Chris was very accommodating. Really appreciate your help here :)

"Good repair service"

Good repair service. Anton at Islington helped me greatly.

"Be cautious"

Helped with a software issue and provided prompt delivery. However, instead of packing my laptop into a sleeve, they shoved charger there as well so it scratched my Mac. The laptop was a bit dirty too. Quite upsetting given the fact that I provided a separate packaging bag. Would not recommend as there is little respect for the products.

"MR Systems is by far and away the most…"

MR Systems is by far and away the most efficient and trustworthy repair service that I have found in London. The staff are kind and helpful (without ever straying into the condescension that can so often accompany support to the technologically illiterate - such as myself) and always deliver with insightful guidance and speedy repairs. Most recently they helpfully diagnosed a faulty repair carried out by a third party warrantee, diagnosing and detailing the repair accurately. Even within lockdown, their service remains impeccable. I could not recommend more and will be continuing to use their services exclusively in the future.