MR London

Electronics & Technology
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164 reviews
Overall Rating
Customer Reviews about

MR London

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Javier

5.00/5.00

"Great and quick service"

Great and quick service
I had some problems with my macbook keyboard and trackpad. They no only accommodated me on the spot, but solved the issue and replaced a piece of hardware in 20 minutes. Great service, and you can use your AppleCare plan with them. I used the MR Islington branch.

09/07/2018

Ms P Woolcock

5.00/5.00

"The Apple Shop on Regent Street said I…"

The Apple Shop on Regent Street said I needed a new top case and it would take 3 weeks. MR replaced it in 3 days for the same price. I then got honest (advised to buy the cheapest option) on a new back up drive. I was very satisfied.

09/07/2018

Penni Pickering

5.00/5.00

"Lovely guys at the Shoreditch branch"

Lovely guys at the Shoreditch branch. Popped in with a pathetic battery on my iphone 6s. Booked me in quickly, and let me use their wifi and do some work during a quick repair.

Also gave me some advice on a 2012 macbook pro that's slowly dying, and I've now got some decent diagnostic information to go and decide if it's a repair or replace job.

New battery £25, done in 30 mins, and with a smile. Happy customer!

06/07/2018

Alan Chandler

1.00/5.00

"MR Shoreditch - Unimpressed"

Went here with my iPhone SE which was dead - guy took a glance in the charging port with a torch and said it was "probably" that the pins were bent and so all he could advise was a handset replacement. Followed up with Apple Genius Bar and they figured out within minutes it was impacted lint preventing the charger connecting and the pins were straight. Sorted it completely and I walked away with a fully working phone. I'm not giving one star for rudeness or anything like that, just that the whole customer experience was a complete waste of time and would have led to the wrong decision had I trusted them - which I did not.

30/06/2018

Ian Mckay

5.00/5.00

"Friendly and efficient"

Friendly and efficient. Great job.

26/06/2018

Claudia O'Donoghue

5.00/5.00

"Fast and efficient service by helpful…"

Fast and efficient service by helpful staff!

07/06/2018

Ishtar

5.00/5.00

"Quick & reasonably priced"

Repair done quickly and the price was good. I have used MR systems over many years and have a lot of trust in them.

16/04/2018

Nik P

5.00/5.00

"Really quick turnaround"

Really quick turnaround - impressed !

31/03/2018

Anthony

1.00/5.00

"AVOID AVOID AVOID - COWBOYS"

AVOID AVOID AVOID COWBOYS - Save yourself valuable time and go directly to Apple as they charge the same prices but don't have the level of expertise you would expect. Was told by Christopher McCrossan that they are too busy to assist me and that I should go to Apple! I received a terrible service from from start to finish.
When I picked up my laptop I realised my screen was not connected when I called and informed them they insinuated I was lying and denied touching my laptop despite my screen being fine prior, I had to spend another journey going back for them to apologise once they found it was returned disconnected.

26/03/2018

Ryan Mills

5.00/5.00

"Fantastic Service and highly reccomended"

Fantastic Service and highly recommended. I took my MacBook Pro in after powering up problems. The logic board was replaced within two days and covered under Apple warranty. The technical team were extremely helpful and the speed of service excellent.

28/12/2017
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