"Simple complexity"

Unpacking the Jump 1800 took longer than setting it up.

To set up the VTOMAN Solar Generator was so quick and easy that I thought there must be missing instructions. 15 minutes after unpacking I was charging from the wall, powering my modem, router, and 12v UHF/CB/WX receiver. It was fully charged in about an hour and is 100.99% 24 hours later

Kudos to VTOMAN for making complex technology simple.

"Thank you"

Company worked to resolve the issue we were facing initially. Thank you for your help.

"VTOMAN 1500 Flash purchase. Great option!"

The website was responsive and easy to navigate, and all the details and specs I needed were readily available. The purchase experience was straightforward and simple.

Everything arrived promptly, and without issue, and I immediately hooked the Flash 1500 up and tested it under minor and major loads. It performed flawlessly. I'm looking forward to a great many years camping with this power station and serving as our household emergency backup. With the solar charging they offer, this station can keep critical household items operating for quite a while

"Unfortunate that they sold me the wrong solar panel!"

I originally gave a 1 star review, as I thought at the time I was being scammed. The issue with this company is the customer service email seems to be from China. The emails are unprofessional looking. Which is disconcerting. There was an issue with the Jump1500X as the solar panel (also a VTOMan) was not compatible, basically it was too powerful, so it blew the JUMP 1500X. I complained and at first said it was my fault and then I pointed that on their website they said it was compatible. Once they accepted this the agreed to refund me once I sent the Jump1500 X back. Within a couple of days they refunded, which was good.
It's a shame that their website made me buy the wrong solar panel as I think I would have been very happy with the Jump1500X.

So maybe next time I will buy it. they are genuine company, and I hope their business expands.

Hence why this is a 3 star review.

"Do not buy this brand"

I’ve had it for two weeks charged a few items, so all fine. I then purchased VTOMAN 200 W solar panels as soon as I plugged them in, it blew the power station (1500X). Completely dead ruined my bank holiday weekend. No way of contacting the company to arrange return. Do not deal with this company. They say they are American based but clearly they are Chinese. I’m sure i won’t get any money back from them. If I did I will say so here, still very very angry as this broken piece of equipment.

"First of all"

First of all, the product quality and variety of choices. Secondly, the prices; VTOMAN gave tremendous discounts on all of their products and then back them up with superior customer service. (there was a slight miscommunication on my part when ordering, but customer service immediately correct the small error and sent me a dolly for my Jump 1000 as a show of support.

"Wish list"

I haven't ordered anything from you...I would certainly love to have a power station and solar panel but I am retired and on a fixed income...I do believe you have an awesome product...I see them in the Youtube videos I watch and would love to have one for backup home power

"Auto shut off feature is garbage when…"

Auto shut off feature is garbage when you want to run a 12v fridge. Unacceptable to have to be paranoid about it shutting my fridge off whenever it feels like it. Return and refund are a hassle, I won't buy more Vtoman. Glad I didn't buy the extender battery too only to be crapped on by the auto off feature.

"After research l decided upon this unit…"

After research l decided upon this unit based upon Total Combined Amphrs, Recharge Time utilizing Solor vs. Wall plug. I've been using it now for two years, Full Time 24/7/365. Its been great. I run my Frig/Freezer (24/7) TV, computer, lights, waterpump, shower pump. It's great on a cold day or night it runs my 400watt heater without any issues.

"Nice product"

Nice product, quick shipping and good communication when I asked questions.