"Had some issues with driveway alarm and…"

Had some issues with driveway alarm and yard alarm. Followed instructions on web site and made things worse. Jonathan returned my call of distress and got both alarms working as they should in a fairly short time. Much appreciated for making alarms work as they should and for correcting my botched attempt to fix things. Thanks Jonathan, Don

"Jonathan was very helpful"

Jonathan was very helpful. He was patient and helped me work through how to set up my account on my new phone. He also helped me link both of my home and business accounts onto the app. He confirmed that it was working while he was still on the call with me. He was very pleasant to work with.

"Helped make a potentially stressful issue go away."

My technician Johnathan walked me through the process clearly and quickly. He was very pleasant and calming. He helped make the agitation I was fighting off related to the issue go away.

"Up grade"

Up grade in panel did not complete it self with the tech person so after he left I required help by phone. The tech support helped and talked me thriough the complicated procedure to rectify the problem
Thanks again

"Excellent service "

Jonathan was great, he was patient and very thorough and solved my issues quickly. Thanks Jonathan!

"Payment Format Change"

I had some issues with paying my account and Zia went above and beyond to smooth things out for me. It was handled in a fast, friendly and professional manner. I couldn’t be happier with the service I received.

"Said when security system the thief "

Stay far away from this company as possible!! They bought my contract and then lied saying my end date changed. My system stop working! I paid for someone to come fix it. No show!! Still charging my monthly! I'm fighting for my money back!

"Jonathan Semense did an excellent job…"

Jonathan Semense did an excellent job helping me to get my video cameras operating again. He was very knowledgeable of my equipment and helped me to understand how they work.

"Had an issue with my app connecting to…"

Had an issue with my app connecting to my garage. Kyle was fantastic! Super friendly, knowledgeable and got me all hooked me all back up. Great customer service!!

"We found Rod to be an asset with Fluent"

We found Rod to be an asset with Fluent. Rod was extremely patient helpful and used his expertise as a technician in helping us a resolvr problem with our security system. We were very fortunate to have him as a phone tech when we initially called with our problem but once again randomly got him on a subsequent call we made. It’s technicians line Rod that gives us the confidence of being having Fluent as our home security company. Thank you Rod and thank you Fluent for having Rod ad a professional customer focused employee representing your company.