"Purchase Vtoman Jump 1000"

Edited review following reply from Vtoman.
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All details of the purchase were supplied to Vtoman well before submitting this review. Details were sent to the email listed below after Vtoman requested them. I wrote this review after several follow ups via email went unanswered.
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Purchase Vtoman Jump 1000. After 9 months the charging slowed down, it took several days of solar charging and a few hours of AC charging to increase the available power capacity by 20%. The display is showing 0 charge going in. After Vtoman initially responded with the request for purchase details., they ignored all subsequent emails with my requests for assistance. Poor product backed by very poor customer service.

"I ordered two but received…"

I ordered and paid for two but received only one. I'm giving you five stars because I know you will make it right.

"I used my new FlashSpeed 1500 to run my Cpap"

I used my new FlashSpeed 1500 this weekend at a camping event, and I'm glad I had it. I used it for my Cpap machine, charging phones, and watching some TV at night. I did need to run my generator to charge the house batteries on my travel trailer, and so I charged the Vtoman as well, even though it was still at 40 percent and would have probably gone another day.

I didn't try putting to all kinds of test because I watched several videos from people who did. I think it will work out great for my needs.

I'm in no hurry, since I do have a small propane generator, but would like to get solar panels at some time in the future. First I need to update the old lead acid batteries for my camper, I think they're struggling to get through the season. I plan toy go with LiFePO4 batteries. Once I replace those I think that 400 watts of solar could not only be enough to charge the Vitoman when needed, but also keep the batteries charged as well.

I don't really see the Vtoman 1500 extra battery as an advantage to me, unless I was in a situation where I needed to power the entire trailer withe the FlashSpeed 1500 short term.

I'm older and really just learning about off grid powering options when camping, which I do a fair amount of. But, at the same time I need to not invest more than what meets my needs.

This is a great purchase, I considered Jackery, and Bluetti as well. I have several emails, and screen shots, from customer service, and also found it on their website under "Warranty Extension" that the FlashSpeed comes with a 5 year warranty, although the user manual say 2 year. If it didn't come with a 5 year warranty, I likely would have gone with another brand for the longer warranty.

From Vtoman's website
Warranty Details
1. When you purchase a product from the VTOMAN official website and sign for it, you will receive a 12-month warranty period.
2. If you register as a VTOMAN member and successfully activate your membership account, you will receive an additional 12-month warranty period.
3. Both of the above have been completed, and you will receive a 24-month warranty period.
4. FlashSpeed 1500 comes with a 5-year warranty period.

"Love the product"

Love the product, hate the website. If you try to sign into your account, nothing works. This is not just ince, but every single time I try to access thr site. After 2 or 3 tries. It tells me I'm a malicious site. Asks if I'm a robot.
That's as far as you get once again.

"It was easy to order."

It was easy to order. Came in promptly. We look forward to using them in the deer blinds. Thank you for the free hat & magnet 😊

"For the person who just said I did not…"

For the person who just said I did not buy the VTOMAN from their website, yes I most certainly did. I got the end of summer deal and that is why I went to your website. Kristine Langridge

"Great unit"

Packaged very well and easy to use.

"Misplaced my original order."

I misplaced our original order, called and received an email allowing me to track my order and also the details of the order. My order arrived in a timely fashion.

"Worth every penny!"

when I ordered from web site it was easy to follow to select the choice right for me. When the product arrived, it was well packaged, the quality and construction was impressive. It's a great product - the "Bundle FlashSpeed 1500+Extra Battery+400W Solar Panel". It is worth every penny paid.

"Sehr sehr schlechter Kundenservice, VTOMAN Jump 2200"

am 11.04.24 geliefert und breits nach 10 Tagen defekt.
Unfreundlicher Kontakt wegen Reklamation. Ware wurde zurückgesendet und seitdem werde ich nur vertröstet wegen einer Ersatzlieferung, Seit Juli erhalte ich nicht einmal mehr Antworten auf meine Emails.

Fazit: Finger weg, betrügerische Absichten des Händlers. Lieber etwas mehr Geld ausgeben und mit anderen Namhaften Produkten Spass haben.

Nachtrag: nach knapp 5 Monaten habe ich plötzlich ohne Ankündigung das Ersatzgerät erhalten, mal sehen wie lange es diesmal funktioniert...

Neuer Nachtrag: nach nicht mal einer Woche funktioniert das Gerät wieder nicht, hoffe das die Reklamation diesmal schneller ist...

Ersatzgerät kam wieder defekt an.
Diesmal in einer stark gebrauchten Schachtel, seitdem keinerlei Feedback mehr zieht sich bereits wieder über 8 Wochen...
dies wäre nun der 4. Versuch