Omni Capital Retail Finance
Carol
"Very very happy customer everything was…"
Very very happy customer everything was made very clear to me fella was so nice on phone thanks again
Kevin Foxcroft
"iPhone 13 purchase"
Lovely sales person and very helpful in dealing with our purchase.
John Stylianou
"Easy and quick and saved a bit of money…"
Easy and quick and saved a bit of money as well. thank you Emma
Pauline Lathan
"Found the lady I spoke to very helpful…"
Found the lady I spoke to very helpful and sorted everything for me
Andrew
"Preying on disabled, elderly, and vulnerable people"
Omni-capital provides finance for a company that sells mobility equipment.
Having bought my wheelchair, and agreeing a payment plan, Omni-capital took varying amounts of money out of my account, including an unexpected double payment on NYE! They change how much they want to take out, with no regard for the agreed repayment plan, and no notice.
I was hung-up on, promised calls from management that never happened, never given an explanation and ended up paying the balance in full just to avoid dealing with them ever again - horrified to see that this might not be the end, and that they are having an effect on people's credit ratings years later!
Absolutely shocking that people who aren't fortunate to be able to cut ties with this company, are subjected to worry, incompetence, and potentially serious hardship.
imogen calvert
"Whst is this company"
Whst is this company for as I’ve had money taken out of my bank and have no direct debits set up ?
Jubayer Ahmed
"This is really quick and helpful.I got…"
This is really quick and helpful.I got my finance application result in 5 mins.
Michelle Chandler
"Helpful, Easy and Stress Free"
I spoke to the finance company, got the link and applied, my decision came through within 5 minutes. Very straight forward and stress free.
Isaac Marvin
"What A Horrible Experience I Got from…"
What a Horrible unprofessional experience I got from them..
it’s taken 4yrs going back and forth because of my HgV training. paid £4500 still haven’t received my training to date. Contacting Omni Capital to solve this they say it’s a favour I was done getting me a trainer to train me on my HGV training… So keep off Omni Capital and Thank me later..
I just lost my money paying for a service I never received.
Very unprofessional!
Barrier watson
"Embarrassing Service"
I had to get plumbers out to fix issue with boiler. The second visit I was advised we would pay balance to plumbing Company. I sent invoice to Omni for them to pay and was assured would be done. Three weeks later still hadn’t been done after numerous emails. I have had to pay bill as lost faith in the assurances given from complaints team. The company had been chasing me as they have mouths to feed etc but I get a late email, one minute before they close to say “we are going to need me to ask company for yet another invoice”. This is three weeks after I sent the first invoice. Utter gob smacked and embarrassed that Omni treat other hard working role this way.. I’m going to take advice from FCA as now I’m chasing them for my money that I’ve had to pay out after assurances they would.
Not holding my breath Omni will fix this after reading other reviews.. seems they take money but after care is non existent..
It’s funny how I may get the response “sorry had to complain but can’t find details so contact us here”.
5/112021
I received no response as I’m still awaiting call from Rebecca with update to complaint..
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