Omni Capital Retail Finance

Money & Insurance
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541 reviews
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Customer Reviews about

Omni Capital Retail Finance

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Steven Sharrard

1.00/5.00

"Horrendous"

Personally, I think these guys are corrupt. After 6 years with them dealing with us ( to finance our customers ) they've completely tried to screw us over

Do not in any way trust this company.

Very rarely do I send these reviews, but the personal ( Who I won't name as I am not that sort of guy ) will do anything to screw you over

If I could give 0 stars or even minus, I would.

The reviews before me ( 2 star average ) seem to be better than my opinions. But who am I?

Never. Ever trust these people.

15/10/2021

Customer

5.00/5.00

"Easy to apply"

I bought a sewing machine to keep me occupied in lockdown, finance was through omni, it was simple to apply and my sewing machine arrived 2 days later, now i can track my account online, all very straightforward.

24/09/2021

Consumer

5.00/5.00

"Golf Club"

I bought a golf club on 12 month finance. It was really convenient way to pay for my putter. Interest free each month and my putter was paid for - simple.

17/09/2021

Mrs Linda McLaughlin

1.00/5.00

"Be brave and take them on when you don't get your product!"

Following on from my rather scathing previous review, I reported this company to the Financial Ombudsman and the Financial Standards Authority and now have I managed to get my full amount back from them for an order to 'City Blinds & Shutters' that went in to liquidation 3 days after taking my order. I took out an 'unregulated' loan but this company chased and hounded me with phone calls, emails & texts day after day until to stop it all, I paid in full just to get the nuance calls to stop. When I did speak to them to explain that I was never going to get my blinds, they just claimed 'unregulated' loan you have to pay us despite me never getting my (or ever going to get) my goods. They were in breach of their own contract by paying the amount to the liquidated company before I received the goods, I fought with them tooth and nail with the help of Trading Standards and eventually got it all back. OK it took over a year, but be brave and take them on!

17/09/2021

Lena Jay

5.00/5.00

"I was very worried"

I was very worried, first I got a loan from them and only then I checked the reviews. But for me it was absolutely straightforward, filled out some documents- received money - done. And very good customer service. Can't fail them at all.

29/08/2021

Simon King

1.00/5.00

"I have to give at least one star but if…"

I have to give at least one star but if I could it would be minus 5 stars. Omni Capital owe me money for taking a full last payment which should have been halve this amount. This was in May 2021. Despite promises to reimburse this cash they have failed to do so and despite promises to find out what the issue is with their finance team, have failed to give me any update. Do not use this company!!!

01/08/2021

hgh

1.00/5.00

"Terrible company"

Terrible company referred to me by another terrible company (Online Diverse trainers).

Customer service is terrible, staff are cheeky and they spewed a bunch of lies when I took up finance with them about how easy it would be to change what account it came out of etc.

Now they want a WRITTEN LETTER????? for any changes.

Avoid at all costs.

09/07/2021

David G

1.00/5.00

"Bought solar panels"

Bought solar panels, there rep came round told me about them, how good they areand I will get paid off the national grid, Not true, told me when my battery is full it automatically sends it off to thr grid and I get paid, not true, he also said that this would work out at £10 per week, not true it is costing me £125.07 per month, I ccomplained to the company but they closed ranks and said they couldn't find any mal practice, If I can pay it off I will and don't want anything else to do with them, total bull s....ers

28/06/2021

Abeygale Burne

1.00/5.00

"Utterly horrendous"

Utterly horrendous. They keep filing late payments against me on my credit report yet I’ve never missed or made a late payment. It’s utterly shocking behaviour and having a negative impact on my credit score! Shame on you.

17/06/2021

David

1.00/5.00

"Declined."

Declined.
Never had outstanding finance,
Completely clear credit history,
Have the money in the back to pay the loan immediately.
Feel sorry for those who work there

01/06/2021
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