eyeZy

Electronics & Technology
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518 reviews
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Customer Reviews about

eyeZy

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Norman

1.00/5.00

"I agree with the app don't work"

I agree with the app don't work, customer service is awful, and you will not get a refund, nothing but a run around

28/09/2024

michele feltrin

5.00/5.00

"Matthew Stone"

All perfect

25/09/2024

Sara

5.00/5.00

"Matthew Stone provided amazing support"

Matthew Stone provided amazing support! I was having such a hard time but when Matthew assisted me, he guided me through all the steps and got me connected quickly. He was patient too. At no point did I feel rushed and he answered my many extra "what if" questions with grace. I appreciate that Matthew Stone stayed on the chat with me even after install to make sure I was able to get onto the dashboard to confirm all was connected correctly.

24/09/2024

Wilton D. Ruiz

5.00/5.00

"I like the geofencing feature"

I like the geofencing feature. I receive notifications when my child returns home from school.

24/09/2024

Samuel

5.00/5.00

"I use it to monitor my team's phone…"

I use it to monitor my team's phone usage. Everything works smoothly and without disruptions.

24/09/2024

Raymond

5.00/5.00

"Matthew Stone was a big help on helping…"

Matthew Stone was a big help on helping me get installed and up and running. Thank you very much

20/09/2024

Mary Ann Nickerson

1.00/5.00

"This app is unable to delete"

This app is unable to delete. I have tried several different times and just keep getting the run around

19/09/2024

Miss. Grey

1.00/5.00

"Don't hope you'll ever get your money back"

Their customer service sucks. When they tried to help me to fix an issue i had in hand when some features wasn't working, the agent tried to intervened & 'help out', cut story short, it became unusable and the agent quickly disappeared after that, close the chat tab and i wasn't able to contact any of them, i clicked back on the chat box, the page told me to 'leave a message? What the...?.

No matter what i said or what i do, even when i already follow their agents instructions, they still blame it on the devices, anti virus (when there isn't any), internet connection & etc. It doesn't matter how hard i push to get my money back, they refused. They have a refund policy but they don't honour it.

Emailing back and forth with their billing apartment has been frustrating & infuriating. Don't get this, find something else and always be prepared not to get your money back. I wasn't prepared for that hence I tried to push for a refund, hoping they would honour their customer's rights, they never do. I lost usd $381 for something useless.

18/09/2024

Linda j

5.00/5.00

"Thank you for the ability to keep track…"

Thank you for the ability to keep track of my children during their school trips. Now I always know they are safe.

16/09/2024

Ileana

1.00/5.00

"IT'S A SCAM!"

IT'S A SCAM!! The app doesn't work, and then they make up all kinds of excuses not to honor their refund policy. Even if you follow all their instructions to a T, they still won't issue a refund. DO NOT SUBSCRIBE!!!
Edit: Look at Eyezy's reply! That's exactly what they do, they tell you to communicate with Tech Support just to delay having to deny you the refund!! SCAMMERS!!

15/09/2024
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