"Baldock store "

Baldock store
Outstanding service from all the team at Tesco opticians
All the ladies are ready helpful and loads of choose of frames 100% I will be back again

"An absolutely disgraceful service "

An absolutely disgraceful service , my partners appointment was cancelled and she was asked to call back to re arrange- we have been put on hold for 1 hour 15 minutes , they say they are short staffed , no excuse - it takes a few seconds to answer a phone - I bet even if they're short staffed they still manage to squeeze their tea breaks and lunch breaks in - no impressed at all - I would never use them

"Excellent service"

I dropped my glasses on Saturday. I went to Tesco South Road, Dundee to ask if they could be repaired. A lovely assistant said there was a part missing and probably couldn’t be repaired. She went above and beyond to to assist and I got my glasses repaired. Thank you to this wonderful woman.
Excellent service.

"Puzzled they are still in business"

Another cancelled appointment at the last minute. Not another available appointment in site. Got the same treatment last year , apparently no opticians available for weeks. Eventually got my glasses, ordered grey frames and got brown. So sick I took them anyway. A complete second rate company , if you enjoy being messed around, this is the company for you.

"Excellent eye test friendly staff…"

Excellent eye test friendly staff patient polite helpful

"Caroline.N"

Caroline.N. gave a great service and advice. She was very friendly. Made it easier for me to select the frame. I had a wonderful experience with her.

"I went to the day because I wanted some…"

I went to the day because I wanted some glasses Fairy focus Tinted Distance and reading glasses 470 pound I can get a pair of glasses from Asda 120 Tescos you are ripping people off mate Are for 1000 pounds for poxy glasses Keep them I go to Asda a 120 pounds

"My appointment was booked a week before…"

My appointment was booked a week before the date, they then rang me the Friday afternoon to say my appointment has been cancelled due to faulty tools,I’d booked a half day
Off work for this, the appointment was for the Monday
I’ve lost confidence of them keeping the next appointment

"Staff are great BUT"

Staff are great

BUT

Quality of the glasses are trash! Every pair I've had have broken! Lenses are made of a cheap plastic that scratches easily.

I just paid £320 for my last pair a few months ago expecting a bit of quality, the lenses have badly scratched and the right arm as broken off!!

"Great"

Great. Very good service. Happy