Rockwell Legal Group
Gabriela Stanculescu
"Rockwell Legal Group is very…good to help with financial issues"
Rockwell Legal Group is very professional debt consolidation!!
Denise S. Brown
"I have always gotten the best customer…"
I have always gotten the best customer service no matter what issues I have had. They are the best company to handle your credit problems. Thank everyone for their knowledge and support for my needs.
Lori
"Same old song and dance"
Once again I was told that a negotiator would call me back. This is an issue I have been trying to deal with since January. No one has called me back in approximately 10 attempts.
Xia Thao
"Not a positive review"
I'm sorry, I don't have any positive things to say about Rockwell. Just that I have been getting the run around for the last 3 months. I am very disappointed in your service.
Deedee Cundall Anderson
"My honest opinion is that I receive poor customer service through the whole program."
My honest opinion is that I get the worst customer service. Long wait times. No negotiation of my account. Hence the reason I am shutting down my relationship with Rockwell.
Poor customer service!!!!!
David Duran
"I spend most of my Days Peacefully…"
I spend most of my Days Peacefully going about my Business, unlike a few years ago, which were Stress Filled Daytime Night Mares. Thank you for being on my side. Last year I went through a few Hellish days because someone decided to Sue Me, I got through it OK. Well it happened again this year, only difference is I'm Prepared to let you guys handle it. Good Luck
Daniel
"I have been trying for 7 months to…"
I have been trying for 7 months to settle my account. After 2-1/2 years in the program, I began requesting final payoff amount in November 2019. After 2 months waiting, I was given the final payoff amount which I paid in January. Now after almost 7 months and over 20 phone calls later, there is no resolution on 2 of my 4 debts. Each person has stated they will call me back and I have never received 1 phone call...not once. Each time I am forced to call to get an update only to get the run around. I've never seen a company with such poor follow up. Beyond frustrated. $22,000 paid in ($2,000 more than originally told), 7 months of trying to settle and over 20 phone calls and I'm no further than I was last November.
Howard Aino
"The legal team at Rockwell represented…Another satisfied client"
The legal team at Rockwell represented me in court the other day while I was doing my caregiving job. Thanks for being a Godsend.
Tom Scholefield
"NOT HAPPY !!!"
So I have had my account about 2 Years. I was told that Rockwell would take care of the accounts that I had given them. For the 1st year or so things went smooth, We started getting court papers in the mail (these were all forwarded to Rockwell) I was required to go to court 3 Times to things worked out (Rockwell had said from the beginning they would take care of things and I had nothing to worry about) Well I soon found out different ! I have also had to take extra out of my pocket to take care of some of the charge offs, some how $500 a month wasn't enough.
I was told I could pay extra and pay my accounts off sooner, so I got some extra money and asked for a pay off amount ? This was asked for on May 8th it is now coming up on 20 days and I still do not have a pay off amount ! So I am NOT pleased with your service at all !
Dana Yap
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