"I have been signed up with them since…"

I have been signed up with them for a couple of months now I haven't hear anything from them so I'm not sure what is going on with my account. I do know that my credit score has dropped and creditors are calling on a daily basis. If I hear nothing from then soon I will cancel my program this is ridiculous. They not called me at all like promise to keep me informed of what is going on.

"Frustrating"

They take out money twice a month. And it’s been since May. Haven’t heard from them. On hold for over 45 min. No contact with them. Have to deal with creditors everyday. I’m ready to get an actual lawyer!!!!

"So someone did try to call me but i was…"

So someone did try to call me but i was at work. They sent me and email saying how nice it was to have chatted with me. Mind you i never spoke to anyone. I never got another call nor did they ever send me a copy of the letters they so called sent to my accounts in the program. I called this week to be removed from the program only to get an excuse for why i could not be just removed. Now i am waiting on a return call at some point this week to discuss why or what to do about leaving the program. So i know this is going to be a mess. They will keep all my money and of course i will not get any good from being in the program. I am going another route but they just can't let go. They have not held up there end of what was explained to me or even what was in the welcome package.

"SCAM!"

My husband signed up with these guys back in May. They were supposed to be giving us updates, and sending notices to the card and loan companies that they were going to be representing us. This hasn't happened and we are now over halfway through September!

This place is a total scam. They are difficult to get a hold of and do not deliver on their promises.

"The Devil is in the details"

Fell for the we renegotiate to get you lower interest rates. Had no late payments in over 5 years, 670 credit score, but paying 25% to 35% interest on personal loans and credit cards. It's a trick, in 6 months I paid over $3000 to them, they made 2 $65 payments to 1 company, now 11 accounts 6 months past due, credit score under 500. Fired them received $300 back. No idea how I will get caught back up!
In reply to your response, l was not told you would try to let all my account go into collections. I was told only negotiate with my creditors with lower payments and lower interest. There is nothing I wrote that is not factual. All my friends in the military and veterans will know how you treat disabled veterans. Your nothing but a sham company! Your word means nothing. It was simply bait and switch.

"My reivew of Rockwell Legal #2"

So this is my second review of Rockwell...
After I posted my first review of Rockwell, I received a call within a day and went through the cancellation process and verified/confirmed that I wanted to cancel the service. One thing to remember is that when and every time I spoke with multiple representatives, I SHOULD and WILL receive FULL refund since no actions were taken on my account. Fast forward 2 days, I received a call from the branch (?) in New York, telling me that I should be receiving little over $3000 for cancellation. But wait, I put in $4551 so far into RAM account for 5 months while I held the account with Rockwell so where is the rest of my money? The representative (think he said his name is Kay/Key) said it cost money to set up the trust fund in my name, administrative fees, and my conversation with one of their representative I spoke to in person (which I remember lasting only 15 mins.). Then I told him that according to the contract, "Client may terminate this Agreement at any time, and for any reason. Should Client terminate this Agreement before all debts to the representation are resolved, ALL savings and unearned fees in Client's Dedicated Account with be REFUNDED to the Client." He asked where in the contract does it say that? I told him where to look for it and told him since nothing, I mean nothing was done on my account (if anything was done, why am I getting calls from collection agency and their lawyers?), I am entitled to get FULL refund. He said there were a lot of things done for my account that I don't know of. Should the actions be transparent? He said he will speak with a supervisor and put me on hold to see if he can be authorized to get more but of course, there isn't anything that he can do. So I asked him to transfer the call to his supervisor whom he spoke with LITERALLY 3 mins into our conversation and he said, "she's not available, just left the office for the weekend." Really, 3 mins after you asked her if I should be awarded to get FULL refund? I bluntly asked him if this is one of your ways to make money and he just chuckled... WOW!!! He said he will submit for review to see if I will get my money back and that I should hear from someone within 5 business days. So the next review I will post will provide all reviewers of what the end results are so you can decide whether you want to deal with these people-chances are, NOT!!!

"No correspondence"

No correspondence, no return calls, nothing, I'm getting scared, they're taking my money, wth!

"All agents I talked with were very…"

All agents I talked with were very informative to my financial needs and I have full confidence in Rockwell. They always put my mind at ease with the answers they gave me when asking a question. They work with me every time and I feel comfortable with this program.

"i started this back in june"

i started this back in june. going on 2 payments they have took out of my bank. i have called and emailed them to see what is going on . never heard anything. i had a number from the lawyer that was on it today and he told me he longer works there and he told they should have had the new lawyer called me by now. the program i went throw hasnt call me or emailed me back. now i wander if i should have kept paying on debts. now there higher then they was and have late fees. hope i didnt do the wrong thing!!!

"I just signed up with them but I…"

I just signed up with them but I haven't hear anything yet about my accounts. But I get so many creditors calling me and my account balances are still increasing.