Wealthsimple

Money & Insurance
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312 reviews
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Customer Reviews about

Wealthsimple

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Mike Humperstone

1.00/5.00

"Your crypto fees suck"

Your crypto fees suck

20/01/2025

Ahmed

1.00/5.00

"Wealthsimple online representative are…"

Wealthsimple online representative are scamming. Please don't share any of your account information with them otherwise they will eat your all money.

Very Bad experience. If I could have option to rate zero 0 to Wealthsimple I will say zero... please withdraw your money immediately from Wealthsimple otherwise they will stole your all assets.

18/01/2025

Paul Collins

1.00/5.00

"Wealthsimple operates like a legalized scam"

Wealthsimple uses the promotion to lure you in and I guarantee you it will screw up your accounts. Even if you transfer them in USD they will convert the money to CAD with their crappy exchange rate and you will be in the hole some hundred or thousand $$$. And good luck solving the issue with their useless customer service department with a shocking lack of professionalism. Every problem is 'escalated' to a team lead who promises to call back in 1-3 business days, yet no one ever follows through.
STAY AWAY...

15/01/2025

Dwayne Thomas

1.00/5.00

"Seems off accounting, skimming the top"

Seems off watch your deposits and total deposits i have noticed alot of skimming every deposit or missed accounting. Everytime i deposit they have a 100k goal and i follow that when I deposit yet the accounting is not right i like even numbers and when I deposit i do 1k, 2k or something like that with even numbers. An example was it had it uneven with 310 missing from the next thousand so i deposit 310, next day says im 159 off same target goal yet im like how is that possible. Yet when I see total deposits it will be off like 10$ here 10$ there like someone took a fee that's hidden in the numbers they most definitely cook the books. Keep an eye on your deposits and watch them closely they think they smart these people. They hold dividens for days acting like they don't know. They do alot of things acting like it's there money. Do not trust then keep on that accounting or they will move that decimal on you and or other account schemes.

15/01/2025

Yaser Khedr Selim

1.00/5.00

"Shitty customers service "

Customers service are the worst customers service in bank .they are arge with me about my name and are very stupid and can't handle anything and give you heard time and as usual take on what you said then translation to their purpose for their befits including without limits to close your account and refused to carry countable for their responsibility for their actions .I advise stronger stay away from this bank .

15/01/2025

Ron Hicks

1.00/5.00

"They Don't Care."

My story.
I have been using Wealthsimple for a few years now but on Friday there were fraud charges on my account.
I called Wealthsimple and they really didn't seem to care so I lost my money to scammers and they do nothing.
I am so pissed over this I don't know what to do.
I just want my money back or I am done with Wealthsimple.

12/01/2025

Karen King

1.00/5.00

"They refuse to let me withdraw my money."

Beware Guys,
They froze my account and would not let me withdraw my money. They ignored me. I threatened to sue them. Then they EFT my money back to my bank. As the reviews attest, this happens often...

07/01/2025

marcia garci

1.00/5.00

"I got scammed and lost 150000 because…"

I got scammed and lost 150000 because of wealthsimple. , don't use them if you do not want to loose your funds.
I managed to get my money back w!th the assist of agency my mom used when she got scammed on a loan platform . Their advanced techniques, including exploiting wallet vulnerabilities and filing legal claims, made it possible to get my money back. I told them about how have not been able to get my money back from wealthsimple and they did amazing . Open to share . To do so my name as seen together , 52@G , MaiL and .com . Stay vigilant, am active for any assisst

07/01/2025

Benjamin Deslauriers

1.00/5.00

"Le service à la clientèle est terrible"

Le service à la clientèle est terrible. Aucun moyen de parler à quelqu'un en français. Il y a une liste d'attente incroyable pour parler à quelqu'un. Ne retourne pas les appels selon les délais prévus. Pas moyen de recevoir une réponse par courriel avec un délai raisonnable. J'ai laissé une plainte, ce n'est pas la première fois que j'ai des problèmes avec eux.

C'est dommage parce que leur application et leur interface est très bien, mais c'est le service qui fait défaut.

06/01/2025

Jackson Johnson

1.00/5.00

"Stay away…"

It's been several weeks now and the list of last minute hurdles to release my coins purchased through Wealth Simple continues. I was due to have my account made unrestricted but last second they decided more assessment was required and now I have been locked right out of the site. Getting people on the phone is fairly quick but none of them have good answers as to what is going on. I see more days of endless calls and being
putting hold in my future. Stay away from this goup they are not a sound operation

06/01/2025
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