"scum"

scum. bad service

"Refused my warranty and perfectio also…"

Refused my warranty and perfectio also refused, the original agreement was less than $289 repair which turned into a $500 repair. Unethical company causing folks to just let their expensive devices go, they wanted it they got it. Try to sue and I will join a class action, the Judge already threw out hundreds of claims. I also provided them with a free diagnostic which they chose to refute. Criminal Look at this log... after showing them free diagnostics this is what they said and then charged me $500
Anjelkiss Anjelkiss TM
Dec 13, 2024, 6:18 AM
to Ruth

Also this: Some users have reported issues with the Perfectio X LED Infrared Zero Gravity Light, including:
Skin damage
One user reported that after a two-second exposure, their skin crumbled and they developed brown lines.
Charging issues
One user reported that leaving the Perfectio plugged in all the time ruined its ability to hold a charge.
Here are some other things to keep in mind about the Perfectio X:
Cleaning
The glass probe should be cleaned after each use with a dry cloth, cotton ball, or paper towel. Sanitizing substances should be avoided to prevent discoloration.
Service and repair
Acme Revival offers free initial evaluations, free shipping, and complimentary refurbishment for the Perfectio X. They may also have loaners available.
Treatment time
For skin rejuvenation, it's recommended to use the Perfectio X on clean skin for up to 3 minutes per treated area. Then, apply a facial cream or mask and use the device for an additional 90 seconds.
The Perfectio X is FDA-approved and is marketed as safe, non-invasive, and chemical-free.
Testimonials | Zero Gravity Skin
"Warning to others don't leave your Perfectio plugged in all the time. It ruins the ability for the Perfectio to keep a charge. Li...
image.png
Zero Gravity Skin
Perfectio X - Zero Gravity Skin
Cleaning the glass probe after each use is imperative. To clean the device, unplug it from its charging base it. Clean the probe t...
image.png
Zero Gravity Skin
MAUDE Adverse Event Report: ZERO GRAVITY SKIN PERFECTIO ...
MAUDE Adverse Event Report: ZERO GRAVITY SKIN PERFECTIO PLUS. ... Perfectio plus is supposed to be used 7 min per area, 3 times a ...
accessdata.fda.gov
Show all


Anjelkiss Anjelkiss TM
Dec 13, 2024, 6:20 AM
to Ruth

Namely this is published, so why did I even get charged at all ? You all better come up with some answers. I am tired of the run around and just out right lies.
Service and repair
Acme Revival offers free initial evaluations, free shipping, and complimentary refurbishment for the Perfectio X. They may also have loaners available.


Gina C. (Acme Revival)
Dec 13, 2024, 8:53 AM
to me

Hello Linda,

Can you advise where are you seeing this information you shared with us?

Let me just remind you that our email did not indicate that it's a free evaluation.

Below are the screenshot of our initial email to you:









How would you rate my professionalism and helpfulness?
Great Okay Not Good


--
Gina

Acme Revival Help Desk NA
Acme Revival Denver
- - - - - - - - - - - - - - - - - - - - - - -

"You should open a storage business but…"

You should open a storage business but after seeing your prices you should opte to store gold and diamands 😅😅😅😅

"A shitty company with a loser owner…"

A shitty company with a loser owner that prays on the elderly by claiming they can repair everything, doesn't fix it. Then charge customers undisclosed storage fees and diagnoses fees.

What tops it off? They refuse to dispose of the items to keep claiming additional fees then sue the customers for refusing to pay.

"Don't go here"

Don't go here. They just looking for a way to sue their customers.

"Storage fees and lawsuits, oh my! "

Can we leave negative stars? How to explain my experience with acme revival? I need them to repair a vintage toy with corroded battery terminals and a rusted battery compartment.

Should be an easy fix for someone with the right tools.

Now I find out I'm at risk if being sued for storage fees if the repair doesn't work and they refuse just throw the item out because it may contain "hazardous materials?"

Is this a joke? Like is the company trying to troll me? This makes no sense at all.

"On the news for suing customers over reviews"

This company is on the news for suing over negative reviews. If you’re thinking of doing business with this company, this should be relevant. Look for the Denver 7 News report.

"If I could give fewer stars"

If I could give fewer stars, I would. How are you going to charge a daily fee to hold someone's electronics hostage till they pay your ridiculous "revival" rates? Do not use these guys.

"Company is literally suing people for…"

Company is literally suing people for leaving negative reviews.

"SCAM with RETURN AND STORAGE FEES "

DO NOT BUY FROM THIS COMPANY. I wish I would have read these reviews before. I purchased a piece of equipment that came broken. They took months to respond to questions regarding the warranty. When they finally responded I shipped the machine, with tracking and signature required. Now two months after they signed and received my machine I have not heard back from them. They do not answer emails or phone calls.

After reading all of the real reviews, not the fake ones, I am realizing that I may never get a response back. Meanwhile, they had enough time to flag this review as defamatory requiring me to change some of the language used. I wish they would have used that time to email me back and confirm they have received my equipment and that they are working on it as mentioned in their warranty. SO BEWARE OF THIS COMPANY!!!