"No communication after a filing a…"

No communication after a filing a claim. We sent in our Sonicator to be serviced. The conversations and communication was STELLAR - all the logs on their website looked GREAT. We sent the $880 to get the thing fixed, and had about monthly communication - need a new part, don't worry, we're not chargin gyou more, etc etc etc....from March until November 2024, when they said it was finally fixed. They sent it back, we were thrilled! We turned it on, and the same problem existed. It shorted out and does not function. No problem, they have a warranty. So I filed a claim, and now they are radio silent. NOTHING. I've filed a report with the Attorney General of Colorado. Do not trust them. I don't understand why they have such good communication, but won't follow up on their warranty. Just be honest.

"Stay away whatever you do"

Stay away whatever you do, do not use , you will regret contacting them for anything

"Be careful THIS IS A SCAM COMPANY"

Be careful THIS IS A SCAM COMPANY. I gave them a machine to fix . Now they still have it and I’m out 700$ for the fix.
BEWARE DO NOT DO BUSINESS WITH THESE PEOPLE.

"they have had my drones since October…"

they have had my drones since October cant call them. only email... I think they have stolen my drones... should I call the police????? they wont respond... they are thieves....

"Bad experience, never again"

Pricing on quote was very high. Cost would have been within 20% of new replacement. Price was based on visual inspection only per their description. Inflexible on response time to approve/reject quote. Began charging expensive storage fees and eventually sued for recovery of storage fees.
Bought and installed new warranteed item from other source. While there were delays on my part that led to some of the
actions all in all very poor experience. Would not reccommend use of their
services.

"Ripoff - Unnecessary Fees - No Customer Rep Available to Speak To"

I wish there was a way to give zero stars! This company is a ripoff! For starters, they do not accept credit card payments in 2024! You will never be able to speak with someone even if you have tried to pay using their 1970's avenues for payments. It is absolutely absurd and unethical to charge the fees and threaten the use of legal action with customers who are trying to do the right thing. Do not recommend! You end up better off researching another company or purchasing a new product all together.

"Terrible company big time scammer in my opinion "

Terrible company big time scammer in my opinion

"I give it one star because zero stars…"

I give it one star because zero stars is not an option. These guys are scum of the earth. DO NOT USE THEM. I strongly urge ALL who have been victims of this company’s scam to write a formal complaint with the Colorado Attorney General’s office. We will end this company’s nefarious business practices.

"Getting payment submitted has been…"

Getting payment submitted has been difficult and frustrating. The inability to take payment via credit card makes it more difficult to submit payment. I also did not receive an invoice until after the holding period had passed and I was accumulating storage fees. The storage fees continue even after contacting the company and submitting a written check. The company now cannot find the check payment that was submitted.

"I consider you crooks"

I consider you crooks. $1400.00 for storage fees and then you sue me. You have lots of bad reviews for this type of BS.