"Don’t let the negative reviews fool you"

Despite the warnings on this page, I gave it a shot. I’ll admit I was a bit skeptical because I didn’t receive a confirmation email at first. I reached out to them and they got back to me right away with tracking details. Everything was as expected. Shipping was quick. Couldn’t be happier.

Update: I was so stoked on my first package that I ordered more. Shipping was even faster this time, somehow, and once again amazing service and product all around.

"Disappointed customer"

I ordered products that cost more than $200 2 weeks ago. However, til now, there were no updates re my parcel. I email them twice to ask for updates but got the same automated respond in a week span:

Hi Elisa,

Thank you very much for your purchase.
I just checked what is going on.
We had a shortage but now everything is ready.
We are packing in order so
I will let you know the tracking number as soon as we are ready to ship your order.

I apologize for the inconvenience.

Best Regards,
Ayumi

I just ask to refund my money instead, awaiting for their reply

"Terrible. Avoid at all cost"

Took several weeks to arrive

I Chose express shipping ($16) "ships in 1-3 days"(which didn't), and there was no tracking info available the ENTIRE time (LINK given by cs DIDNT EVEN WORK!)

On top of that when it arrived out of the blue, we paid an additional $18 for import fees.

I have never needed to pay addition when ordering from yes style or literally any other Asian international store online.

Don't let the cheaper prices fool you because everything else adds up
Shop elsewhere.

"Very fast shipping"

Very fast shipping. I love that.

"Reading all the reviews I m a little…"

Reading all the reviews I m a little bit worried since I made my purchase on October 27 th and I haven’t received the tracking number yet and can’t find a way to follow my order JT-34550.

"No updates"

My order is already paid but they never sent me an email or text and there's no tracking number. My order is JT-33068

"No email replies and no shipment"

No email replies and no shipment

"Avoid company at all costs!"

Avoid company at all costs!

I ordered on the 16/08/2021 and paid for TRACKED shipping (9-17 days to the UK). They sent me an email saying I could track my order at any time, I also opted into getting text alerts on the shipment of my order. I have tried tracking the parcel multiple times but there’s no page, it just comes up with the order summary page.
I have contacted company with no response. It’s now 11/09/2021 and there’s still no sign of parcel. I have disputed this with my bank been as the company will not respond to my attempts of contact.

Don’t waste your time or money!!

"They never reply to emails"

They never reply to emails! =(
I made an order using shop pay and it used a wrong credit card, I immediately sent an email to the store asking for the cancelation, they never replied to the email and 2 days later they shipped it.
I have sent more emails, and they never reply to them. There is no chat, or phone to call.
Terrible experience, I will never buy anything again from this shop.

"Go with shipping with tracking!"

I placed the order on the 13th and received the package today (the 15th).

Purchased a few masks that I am familiar with. When I went to Japan I purchased those masks and loved it!

I selected the cheapest shipping option with tracking since my whole order was less than $80. In order for you to qualify for the free shipping, you have to spend $200. I rather pay for the shipping than have to spend $200 for items that I don't need right way :D

The free shipping, they would ship it via Japan Post and it doesn't come with tracking. I would recommend you to upgrade the shipping to something that you can track especially if you spend $200!

The shipping with tracking to California was less than $15. My package was shipped via FedEx.

I'm happy with the products.