"Amazing experience"

I almost didn't order from them due to the reviews but my SIL loves a certain type of chips that you can only get here at a good price. The order was shipped quickly and arrived at my home before an order that I had placed in the states. My SIL said everything was delicious and fresh.
FYI... Just because people have a good experience and write a good review, it does not mean it is a bogus review.

"Are they running a scam or just really incompetent, who cares??"

This site is not up front about delivery or taxes or anything really. I am still waiting on items that are a week late and being held in customs for ransom. And I feel lucky compared to others. Are they running a scam or just really incompetent, who knows?
Do not believe the positive reviews mentioned here.
Merry Christmas.

"Broken crackers broken promises"

Ordered rice crackers and received them broken into bits, unable to be used as gifts. Customer service was lousy and accepted no responsibility for poor packing. Avoid this company if you want good products and good service.

"I ordered on BlackFriday OrderJT99225"

I ordered on BlackFriday OrderJT99225, the confirmation email already mentioned about delayed shipping which was understandable (up to 17 days for shipping). It is a long flight from Osaka to USA. The shipping email was sent on 12/6/23 by DHL. 2days later the box arrived at front deck. I completely satisfied with products and shipping. I think some country has custom rule for import products. For me my order is less than $800 so the US custom did not charge for any thing. I will order more in the future. Thanks for bringing varieties of Japanese snacks to USA.

"Very slow"

Very slow. Placed an order 2 weeks prior and still has not shipped, says processing. My wife is Japanese and was very happy to find this site, but that is quickly turning to dissatisfaction.

"Ordered Tamari soy sauce"

I ordered a couple of bottles of Tamari shoyu on their website with express delivery. No problems. They got the bottles to me quickly by FedEx and everything was wrapped and packaged securely. Very happy with the service.

"Terrible product"

Terrible product, arrived all balled up and creased and you can’t return it for ‘customer reasons’. What a joke

"dude"

dude, i paid almost 90% tax in thailand, basically paying double, the tax is so high when arrive, and also i ordered 1st time, a pan, it was only less than $15 on japanese amazon, they were selling me $80. freaking insane website. AND I paid that tax as well. why is when i buy from iherbs, never need to pay tax. get your business together! NEVER BUYING IT AGAIN!

"underrated japanese online store"

I love this company so much that I ordered from them twice. They have a variety of products and very competitive prices. Also, they write down the ingredients and allergens of the product on their website. They also ship on FedEx at prices suitable for everyone (15-20$). The only negative is that they are late in shipping orders (about 10 days) BUT DON'T LISTEN TO NEGATIVE REVIEWS, 🌸❤️‍🔥 I RESPECT THIS COMPANY.

"Legitimate and fast"

I’ve wanted to order from Japanese taste for a year now, but I’ve always been reluctant because of the reviews here, this time I finally decided to do it

My order was shipped 6 hours after payment, shipping took 4 days only, all items are sent and in good condition

If you’re from Saudi Arabia like me, you’ll have to pay extra charges which’s the 15% VAT

*shipping method I used was the standard Shipping