"Excellent management company"

Olympic fire and security have been working alongside haymarket for some time now. During the last few years we have been impressed with how efficient the managers and maintenance team are. Our main point of contact Charlie Bowden is excellent and keeps in regular contact with our team in order to ensure that faults are rectified quickly. We highly recommend them.

"Great company."

Tri-Access Ltd has been working closely with the Haymarket Management team for some years now. They are a great company to contract for and we have had no issues in the past. Our point of contact Charlie Bowden has been great to work with, always friendly, helpful and professional.

We hope to continue our business with Haymarket for many years to come. Definitely recommend to other contractors.

"Haymarket Beware!! Worst Block Management Company"

Haymarket have the worse Customer service. I am living in X1 The plaza. Outdoors are terribly maintained. Security Gates are broken. Fob access is not working. Cherry on the top is that they are putting reviews by themselves. Charlie (Block Manager) has been adding reviews to trustpilot themselves claiming they are the best.
I would ask the landlords to get the pictures of the Plaza and they will see for sure what they are doing to their investments.

"Sabrina was very helpful"

Sabrina was extremely helpful and friendly, and always replied to my emails very quickly no matter the time of day.

"Charlie is hands down the best manager…"

Charlie is hands down the best manager I have had the pleasure of engaging with. Emailed him concerning blown lightbulbs in the foyer on my floor and was completely refurbished within a week. Went above and beyond and now we have a beautiful new foyer. Looks fantastic! Great job!

"Terrible service throughout"

Terrible service throughout. Firstly, people within the business are writing high reviews to bump up their ratings (anyone who lives in an X1 Lettings/ Haymarket building can see that). Second, they keep saying on replies to these poor reviews for tenants to email their issues…. countless emails have been sent, countless complaints have been made and next to zero effort has been made to solve any problem (other than them commenting on here to make it look like it’s the tenants fault).

"Disappointed Landlord"

As a landlord of one of the properties managed by Haymarket, I'd have to say that I am totally disappointed. From the Facebook and Whatsapp group among residents, I could see that the common areas are not properly maintained, e.g. broken doors, garbage, leakage, missing door handles. We are also facing high service charge bills while we do not seem to receive same level of service.

Actions are delayed
Lots of excuses
Rising charges
Hygiene problems
Security risks

The abovesaid are what one should expect from living in properties managed by Haymarket. Feel free to verify it yourself.

"STAY AWAY!! Not worth it!!"

X1 and Haymarket are hands down the worst companies I’ve ever dealt with in my life. It’s never an urgency for them to sort any issues raised out. There’s no care for your welfare whatsoever. I don’t understand how it’s still legal for them to continue operating!!
Listing a few examples below:

- They promised the flat would be deep cleaned before I moved in - it was not. It was so filthy - there was dust everywhere! I had to clean it myself as they insisted the cleaner had cleaned it. I have taken pictures and attached it to the inventory when I first moved in.

-There’s no drainage fitted on the worktop next to the sink

-There’s no splashback fitted behind the hob. Major corners have been cut throughout the flat

- My dish washer still to this date has not been fixed - 10 months later

- No one at X1 or Haymarket know how any of the heating or water dials work in the flat - The manuals that come with the apartment don’t clarify any of them either.

- My oven was not connected properly so I couldn’t use that initially.

- The lifts are always out of service

- The car park drains in the basement flood constantly and it smells vile! even in the stairway leading up to flat levels

- Parcels are always stolen

- The gates are a security risk

- We’ve had problems in the past of homeless people walking straight in and even living in the basement

- Parking fines are handed out even though you are required to pay an additional monthly fee for the space and have a valid permit on display

- If there is work required to take place in the carpark and you don’t have access Haymarket will not organise any alternative parking even though you pay a monthly fee

- The air vents in the flat blows out freezing cold air which you are required to keep on at all times so naturally you use the heating more which is really expensive

- Was promised a communal room which is an empty room that builders have now taken over

- Not all fobs are allowing entry into the gym

There are MANY more flats in Manchester where you’ll be much more comfortable.
Stay away from The Plaza and Eastbank!!

"Unprofessional"

Just a completely unprofessional company with tons of tenants and owners writing to them with no response, yet we write on here, a public forum and they respond! Ridiculous and completely transparent! Your really just need to do your job and keep the buildings up to par.

"They work in a professional system"

They work in a professional system.
You can feel this when the person who is dealing with the landlord has been changed or replaced.
Their staff are trained with high standards.