"I live at Plaza Boulevard in Liverpool"

I live at Plaza Boulevard in Liverpool. The building manager Charlie is always really quick and responsive. The building is always clean, tidy and seems well ran and maintained. Very nice place to live, would highly recommend!

"Sabrina sorts my metre readings out…"

Sabrina sorts my metre readings out rapid, much appreciated

"Quick response from someone at the top"

I recently emailed Charlie tombs head of block management at Haymarket about my concerns regarding government funding for the gallery, I know she’s extremely busy but she got back to me almost immediately and answered my concerns to my satisfaction, I was very happy with the fast response and the updates that’s why my experience rated five stars.
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"Poor customer service"

I have sent email messages several times to the company about the service charge increase of my apartment in M16. No responses at all. Very poor customer service! !

"the absolute worst company in the…"

the absolute worst company in the world, i live in a block they manage, they do not respond to emails at all, we’ve been left without water for hours, the front door is constantly broke and open to the public, do NOT live in an apartment run by these guys, they simply do not care

"Beyond Frustrating"

This company is beyond frustrating. I have a leak in my apartment that still hasn’t been repaired for more than 6 months. No one replies to emails. Snagging issues reported more than a year ago are still not fixed.

"I've sent out 3 emails they just don't…"

I've sent out 3 emails they just don't even answer.

"Should be illegal"

Do not live here.

X1 Lettings and Haymarket treat the residents with such contempt it is almost farcical.

One lift down for months, the second lift often out of use or blocked, water in the car parks, lack of any appropriate communication.

10 people squeezing into a small lift at a time, it wouldn't be safe even if we were out of a pandemic... It should be illegal.

"Awful block management, can’t wait to move out."

Secure fob doors wide open for weeks on end in x1 Chatham,

“Relevant Contractors have been contacted to fix the doors”

You’d think it’s a priority when it’s a huge security risk - to individuals - security are aware random non-tenants are roaming the flats - still, no repairs

"Slow & incompetent"

They're slow to respond to enquiries, obvious maintenance issues are ignored, repairs take months to be carried out then the same issues arise a year later. December last year a leak was causing damage to my car, around 2 months later it was finally resolved. Almost a month ago I noticed that a leak and this was report straight away, we're no further forward with this and again my car is being damaged. I would avoid this company at all costs