"Terrible"

Terrible! They lied saying I could use my friends check stubs because I’m a student! They lie to you and tell you there’s no way you check your application you gotta call them, I found my application online, a waist of $100 on a application fee! I had you pay $100 for one application because two people was on it!??? So angry

"Another SCAM as well"

Another SCAM as well! And their customer service is a COMPLETE JOKE! They didn't run my credit but provided some FAKE credit info on the rental screening, as if I don't know my credit score and I'm not going to put two and two together that they didn't even run my credit but instead made $50 quickly! This company is a "good" looking scam. its hard to tell that they're not legit but I have a VERY strong feeling their out here for an application fee only and preying on vulnerable people. Its a side hustle for them and they won't be around long for doing this. They need to be held accountable for their actions and lack of transparency. They are not running your credit instead their submitting fake credit info to the rental screening "company" they use to screen applicants. That's what I took from this terrible experience. just stay away from them, super sad to see our own people doing this to US! and Pangea, DONT reply to me here with the BS, BYE and stop scamming!

"Maintenance Men With Keys"

The apartment is fine. The building is fine. The neighbors are friendly and quiet. But one day while I was home alone with my kids maintenance took it upon themselves to put their key in my door and attempt to open it. Scaring me and my children. The situation could’ve turned out so bad , I could’ve hurt the men thinking they were trespassing. Walking into people’s apartments unannounced is extremely unprofessional and dangerous. It’s an invasion of privacy. I could’ve been undressed , my kids could’ve been walking around undressed. It’s just not okay.

"Horrible people"

Horrible people. They only want to scam you out of the application fee. I’d have more respect for them if they were up front, but the way they handled my situation was very unprofessional.
Days after I completed the application and paid the fee, they said they needed a bunch of other forms from me.
The woman on the phone kept talking over me like it wasn’t a business call. After I was fed up and ready to get my money back, they had another woman call me and ask me ridiculous questions as she was pretending to “verify” it was me. I really can’t believe either of them is employed at all with their personalities. Hopefully they look nice in person because they won’t win anyone over with their conversation.
Anyway it’s a scam. Don’t waste your time or money.
I’m warning you.

"No Reward For Being A Good Tenant"

One thing that's been proven to me is that Pangea doesn't care about it's Tenant, or renting to quality people. People who take pride in their surroundings etc...When a tenant takes pride in their surroundings, it's normally and indication that they like where they are living....especially when they've also lived on the property for a long time!!!! And again its a good reflection on the property manager/owner. But I see not in this case. What type of property manager are you who wasn't aware that 15 men are on the property doing roofing? I'm sitting on my porch minding my business like I do every morning, and roofing shingles came flying down!! I could have been hurt!! My Black Stem Elephant Ear plants are ruined, my Rose bush damaged and my decorative lights broken! People would come by and admire the landscaping my son and I did, now all that can be seen is a jacked up yard! First off permits are involved and even HQ will phone, text or email to let you know what's going on, what building or buildings will be involved and for how long. 🤔 Not good business and a very very poor reflection on you...shame shame! I'd really like to have a conversation with the higher ups. Unbelievable!!

"If horrible had an entire company…"

If horrible had an entire company attached to it. It’s shameful because they are getting away with the sub par service. The customer service reps are horrible and unprofessional. We were told apartments go on a first come first serve basis so even though you apply for one apartment when it is time to sign the lease there may be a different department they put you in. The only representative that makes any sense and has been helpful was Carmen. The others make you feel as if you are wasting there time. They need to clean house.

"I’m in the wilmington building & the…"

I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance doesn’t fix things right & end up getting broken again & I get blamed for it & wrongfully charged . I explained that my daughter has autism & she was very inconsiderate & told me I might as well move out .

"When I first moved in the property…"

When I first moved in the property manager kept up everything he was amazing. Now it's like living in slums. Water damage, caulk on tub falls off, they charge you an outrageous fee any where from $50-$60 and up to replace blinds anything that should be replaced regularly. Took them a year to replace my sink faucet. $20 a key. I have to have my oven pilot light replaced every year around June July. No gate lock to our front court yard makes it easy access to people looking to rob you, if you got away from a domestic violence relationship they can get in to unalive you, easy for kids to be kidnapped if playing in the yard. People bring bugs and rodents. Trash being tossed out windows. Crack heads living in the building shitting in trash cans and dumpsters and around the building. Prostitution going on like $20 hookers selling coochie.

"UPDATE: Partial Working Kitchen"

UPDATE: Today is July 11, 2022. And the residents in my building, floors 1 thru 3, have been without a working kitchen sink since June 24, 2022, due to demolition for the replacement of the water drainage pipe. Meaning, we have to wash our dishes out of our tub where we bath and shower. In addition, we can't cook a decent meal in our kitchen, due to the water damage, mold, & mildew, & the partial demolition that took place in our kitchen's on June 23, 2022. Therefore, we are in need of a new kitchen, that coincide with the expensive rent we're paying monthly. I notify the City of Chicago, on June 28th. I spoke with the supervisor, Mr. Prejo, today, and it sounded like politics. We have been tenants for more than 13-years. And if this happened to us, then this can happen to you, as a tenant of Pangea Real Estate. Tenant's have rights too!

"Amazing service"

Amazing service, the glass washers and collectors were so polite and talkative!