"I was told this was a bad side but from…"

I was told this was a bad side but from the looks of it , it looks cool to me for now bc i just moved over this way. But ill give it a change to see how it is but for now its okay for me bc i dont have kids.. But im going to weight it out but its how you living not ppl around it.

"Pangea helped me every step of the way…"

Pangea helped me every step of the way by directing my needs in a professional manner. I would high recommend this company because they make sure you’re all set if possible in every way that they can.

"The maintenance staffs are always on time."

The maintenance staffs are always on time.

"I WOULD LIKE TO THANK SHAKLYIA CRUMP"

I WOULD LIKE TO THANK SHAKLYIA CRUMP, OFFICE MANAGER AT PANAGEA RIVERDALE LEASING OFFICE FOR HER AWESOME PROFESSIONAL SERVICE, ASSISTING ME WITH MY LEASE RENEWAL. I AM A SENIOR TENANT WHO LOVES MY APARTMENT. GOD BLESS AND THANKING PANGEA MANAGEMENT STAFF AS WELL .
DARLENE BESS

"The people in customer service needs…"

The people in customer service needs more assistance and training!! And the people who show apartments need to manage their time better. I’ve been trying to see an apartment for two weeks and I already had 3 mixups. Last week the lady showing the apartment was 45 minutes late so I had to reschedule. Thursday morning I scheduled a show showing for Saturday afternoon later in the day another representative called me back to confirm my scheduling just to find out that the lady won’t be able to show the apartment on Saturday only Sunday so I booked the showing for Sunday 10:30 am now it’s Sunday and I’m at the apartment but now I’m being told that my showing isn’t till 1:00 it’s a lot of miscommunication and silly mistakes that are being made that needs to be fixed the weekend is my only free time and you guys have waisted my time and money two weekends in a row that makes me not want to rent with this company!!!! Do better!!!!! Train better!!!!! Communicate better!!!

"So far ..so good"

So far ..so good

"Second chance"

I applied to Pangea, when my little brother was with them for 4 years. Having stayed with him for a few months, I love how the apartments were new and painted. My background was spotty a few years before when I applied and got rejected, but I had to try again so I waited for a few years. Eventually i applied this year and I got accepted. I'm so excited to now begin a new chapter in my life. Thank you Pangea for giving me another chance.

"Honest opinion"

I appreciate that someone fixed the leak in my shower. However I wasn’t notified that anyone was coming. I happened to be in the apartment having furniture delivered when the maintenance man came. He was more than nice. Also, I noticed that a couple of things were moved when I had my keys dropped off for my mailbox. I’m a very friendly person, but I don’t like the fact that someone entered my apartment without my permission, while I was at work.

"Everyone I talked to told me different…"

Everyone I talked to told me different things, no one is on the same page. Had to do all kinds of extra stuff to get the lease, only to be told after I got it that they didn't know why I was asked to do all the extra stuff.. it was unclear whether heat was included in the lease, I've been told yes and no.. I'm still not sure.. I picked up the keys and was told the mailbox key would be in the apartment.. it was not.. I called tenant support trying to get ahold of the property manager.. to no avail. They put in a work order. He would get back to me in 1-3 days.. he didn't. How am I supposed to check my mail.. they are very frustrating. There are people with good customer service although my experience so far indicates they are few and far between. It's a nice apartment but I dread every time I have to deal with them.

"It's affordable and it is situated in a…"

It's affordable and it is situated in a nice location