"BUYER BEWARE"

over the internet, I purchased 2 Michelin tyres for my Kia Proceed GT From the Purley branch. I chose merit tyres not on price alone, but because they included a FREE wheel ALIGNMENT CHECK.Overall price was competitive. Initially all ok with tyre fitting. Then a young employee advised me that no wheel alignment could be done because my car was not on their system - he said I had a new model not yet on their system and would need to go to Kia to get the job done. I asked to see the manager. To be fair - he sorted the problem out . The young employee - had got it wrong - as I understood. NEXT the alignment check was carried out and I was advised there were problems - which they could fix - a a price 0f £88 (4 wheels). BUYER BEWARE - FRRE ALIGNMENT CHECK IS JUST THAT A CHECK. i declined the offer and had alignment elsewhere - at a significantly lower price.

"Great satisfaction with Merityre, Little Chalfont"

I have been using Merityre in Little Chalfont for years and they have always been friendly, efficient and value for money. Where necessary, they will go the extra mile.

"I use the Southfields branch and I…"

I use the Southfields branch and I would just like to thank Scott and the team for all their fine work on my Fiat 500 and Ford Focus, always a offer of basic to better tyres for me to chose and fitted quickly and efficiently. Also I recommend sneaking off to Olly’s cafe for a breakfast bap and cup of tea whilst you wait.

"Price changed from £64 a tyre over the…"

Price changed from £64 a tyre over the phone to £90 a tyre when I got there, they said they’d misquoted over phone, then wanted to charge me £10 a wheel to remove the locking nuts even though I had the key in the car and I used it many times, they said the key was worn and didn’t want to use it. I ended up with budget tyres, slightly over priced as well. I would never use them again and recommend people use an independent tyre supplier. I was a tyre fitter 30 years ago in a big chain, and looks like the same crap service still exists as our managers did then.

"Very happy customer"

I use Merit Tyre in Chertsey. Puncture in front wheel. At my last service main dealer told me that two front tyres would need replacing shortly. Checked with Merit who said there was no issue with the tyres and sorted out my puncture. They are what I want from a company - friendly. professional and honest!

"Bad experience"

Bad experience was left waiting around for ages then when i thought something was going to be done it wasent, totally frustrating.

"Merityre - Woking, St. Johns"

I got a flat tyre and was on the back of a recovery vehicle. I rang ahead at a few garages to see if they could fit me in on the day to get a new tyre and Merityre was the only garage that were welcoming and told me to just come down and they will get it sorted.
Garage and staff are well presented and put a new tyre on within the hour. Very happy customer and well come back again for further services and work on my car. Thank you very much.

"Great service at Hook"

A warning light was showing in my car that the tyre pressure was low so I popped in to the Hook branch on the off-chance that someone could take a look. The member of staff I spoke to was polite and efficient, he checked my tyres straight away, gave me some advice and charged nothing. I will definitely be back when I need to order new tyres.

"Woking Branch"

Woking Branch. Extremely poor customer service on recent visit. Spent a lot of money over the years at the branch but never again.

"Merityre Purlrey On Thames."

Merityre Purley On Thames.
These guys go Above and Beyond.
I have been going here for the last couple of years. Staff are always courteous, polite and know their stuff.
I had some issues with Tracking/ Alignment/ Balancing, on my VW campervan, and I told by the Manager to take the vehicle back for further works and they charged me minimal amount with the forefront of getting the job done and ensuring I was happy with the end result.
Thanks again, and I'll be back for more tyres when I need them.