Merityre
customer
"Merityre Great Bookham"
Merityre Great Bookham . The guy changing my tyre was great but the guy on the desk was a bit abrupt condescending and put my back up. I certainly didn't feel welcome 😂🤣.but as I say the lad who changed my tyre was a lot more friendlier
Paul Clinch
"MERITYRE HOOK"
Visited the Hook depot last week as it is the nearest tyre fitter to home. I had a puncture on a run flat. I usually use Protyre in Bracknell and have done so since 2005. It was a Friday and they appeared busy. The customer service was good considering the 'pressure' they appeared to be under (you could sense it!). I was advised I needed a new tyre and was offered a Bridgestone or Pirelli. I wasn't quoted a price or other tyres (nor did I ask). I should have asked. I think a customer should be quoted before agreeing to work. I waited in the reception area while the work was carried out, pleasant enough, with TV, drinks/snacks and air conditioning. However, the management of incoming calls to reception seemed wanting. Lots of different people milling about but at times the speed of answering the phone was painfully slow. I'm more used to seeing someone permanently on reception duty and quoting and invoicing at the same time. I had asked to be informed of the cause of the puncture and was advised it was a split, possibly caused by deflation, when the job card was brought through. I was not shown the damaged tyre (usually I am shown my damaged/worn tyres). When presented with the invoice it was more expensive than I thought it would be but the job was done professionally under 'emergency' conditions, so I accepted that in the circumstances. My 3 Stars (Average) is attributed, in the main, to 'Value for Money'.
pete williams
"Company appears to be purchasing data…"
Company appears to be purchasing data and marketing people through the post, this is illegal as well as harvesting such information, i have never used this company, looking at their reviews i would never use them, And they are sending me marketing paraphernalia through the post with my name and address on it, they claim they only send out marketing items to people who use or have used their service such as MOT in the past 2 years, I have NEVER used them so under GDPR rules they are acting illegally and it will be stopped
Simon Short
"Merityre Thame"
Went to Merityre Thame after running over a deer and wanted to check the car was safe to drive. The staff kindly put the car on a ramp and inspected. Gave me good advice but didn't force me into unnecessary work. No charge. Good service all round. Thanks.
Jo
"Merityre Hazlemere"
I went to merityre Hazlemere last week with a puncture and a slow puncture without an appointment as I needed the puncture repairing immediately. The guys attended me immediately and fixed both the tyres (replacing one and repairing the other). They also advised that I would need to change another tyre very soon. The service was good and the price was reasonable. Good service, thank you.
R P (Flukkiller)
"I went to abingdon merityre for a nail…"
I went for a nail repair (abingdon merityre), and as I am young (18) they tried to make me replace all 4 tyres saying they were in bad conditions although i just had an MOT check 1 week ago. They never repaired my tyre...
I then went to the nearest garage and they repaired it for 20£.
Owain
"It’s all in the detail..."
Basingstoke. Had a tyre change today due to a large thorn. I would like to give a better review because the guys were all very friendly and welcoming but...
From arrival I wasn’t instilled with confidence as one asked ‘is the old one in the boot?’.
Putting it on the ramp the drivers door was then banged against the ramp.
On collection I found the locking nut still in the wheel, despite its fluorescent bag being back in with the spare. There was also a big scrape across the wheel and no effort to clean the white paste off.
Nice blokes, but I’d say the youngest who did the job still needs mentoring.
Andy Phillips
"Superb job - thank you"
I used them this week to fix my front brakes. Absolutely brilliant and highly professional. I went in Saturday and asked them to check the brakes. They did and informed me I needed new pads and discs on front of the car. They said they would be in Monday and they would call me on Monday morning at 9am. At 9am I got a call and they said come in when you can. When I got there they said it would be one hour and what the price was. One hour later they finished the job. At all times polite, courteous and informative and kept to their word. Well done and thank you.
Mark Serafica
"Professional and Reliable"
I was with Merityre Kingston since 2010 looking after my two old cars,done some minor checks,repairs,changing tyres and MOT.I appreciate excellent job by Merityre Kingston Team particularly to Mr KIA who is always ,reliable and professional.
Andrew Parkyn
"Great honest guys!"
Great honest guys!!
Took my car to have brake pads replaced after Kwik Fit said my car had failed its MOT. Rather than just replacing them and making money they called me to say that they were above the legal limit and therefore do not need replacing and that Kwik Fit should not have failed my cars MOT. Needless to say Meri Tyres will be doing all of my car repairs, services & MOTs going forward rather than Kwik Fit
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