"AVOID AT ALL COSTS - better places in Basingstoke to get tyres"

Worst customer service from the rudest people. Completely wasted my time. Called to book in for tyres, arrived at the time to get said tyres to be told he sold them earlier. Wasn’t even offered another tyre and the staff were so rude and intimidating (lone female) I would not recommend this place to my worst enemy.

Not even worth 1 star but can review without

"We will never use Merityre Witney ever again"

We will never use Merityre Witney again. And having read an earlier review, we were told the same thing about the tyre being beyond repair. I wish had the foresight to take the tyre away and get it checked. It was only 2 months old. The customer service was indifferent from the beginning. They said they would order the tyre In For the next day and we were forced to leave the car with them. Knowing that I work 2 hours away and had to take a day off work and that I needed the car the next day, they said it would be ready. By mid morning having heard nothing we called and were made to feel like it may or may not get done. Later in the day after they called for us to collect, the guy behind the counter was quite rude and said it doesn't get there any quicker by calling. Honestly if he had said that to me, I would not have been so polite as my partner. Customer service, they really have no idea what that looks like. How in this day and age they are still in business is beyond me but it probably explains why on both visits there were no other customers. Never again!

"Merityre Little Chalfont made my day"

Merityre Little Chalfont made my day! Not only do they have excellent customer service, very efficient and friendly but unbeknown to me they put my name in a draw with Continental Tyres.I had two new tyres and amazingly my name was drawn and I received a cheque back for the full amount. Happy days :) Thank you Merityre Little Chalfont

"Merityre Little Chalfont are 5 stars!!"

Merityre Little Chalfont are 5 stars!!! Excellent customer service, very efficient and friendly, all very professional! AMAZING!!!

"Merit tyres."

I was at Bookham merit tyres .
Have to say staff very friendly..didn't get your names but all of you are gems...a credit to the company..
New exhaust very good service. Mine fell off and now cant even hear it... No rattling or blowing... Thank you guys 100% will be back for tyres nx .. X

"Overprice"

Charged £45 just to fit 2 tyres to new alloy wheels. Almost double the price of every other garage I've ever used! Only used merityre as open on Sunday and needed my car asap. Daylight robbery!

"Recently used Merityre Specialists in …"

Recently used Merityre Specialists in Southfields, have used before, staff are helpful, were able to do so at short notice and a credit to both Sarah and Sebastian, thanks!

Stephen R

"Marlow branch Saturday morning woke up …"

Marlow branch Saturday morning woke up to flat tyre managed to get booked in expecting new tyre and quite happy to pay all done and dusted for £20 First class service most places would have changed the tyre well done guys

"Never again. Sunbury Merityre gave me terrible experience."

I had a terrible experience with staff of Sunbury Merityre, particularly with supervisor of the shift who was so rude to me at first when I was choosing a new back tyre for my Audi A3. When I asked for choices I wasn't advised at all, and it seemed a hussle for him to tell me what tyres they had. When fitted, I have noticed the difference in size between new fitted tyre and my rest of the tyres, resulting my car tilted to the side. I have asked politely if the new tyre had bigger pressure than my other back tyre, having this as a reason why my car looked uneven, but instead I got the answer "they're same", even that they weren't. When I asked for a different tyre, that will look similar to the rest, I was told that it will cost me £70 more, putting a pressure on me to stay with this fitted tyre, even I wasn't happy with it, and nobody would. I do understand people come from different levels, but customer service is important. I have decided to get a refund, and asked to put my spare tyre as I wasn't happy. He called me "hard work", and laughed at me. Shocking. I'm a female by the way.
After all, I went to Quickfit instead, and the difference in their service was tremendous. I will never choose Merityre again.
Thanks.

"Old Tyres and Premium Prices"

After what I have just found out, I would not touch Merityre (St Johns - Woking) with a barge pole - luckily, I have recently moved to Devon. Whilst just having a puncture repaired, I found out the the two new tyres I had fitted to my car in Jan 2016, for which I was charged £355, were made in 2011! I also found out that I could get a pair of mid-range tyres for the all-in price of £150 - I know the ones I had fitted were Dunlop, but this was taking the mick!