Interdiscount - Division der Coop Genossenschaft

Food, Beverages & Tobacco
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Interdiscount - Division der Coop Genossenschaft

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Hans R.

5.00/5.00

"Schnelle portofreie Lieferung"

Schnelle portofreie Lieferung

11/12/2024

Mike Hürlimann

5.00/5.00

"Super schnelle und korrekte Lieferung"

Super schnelle und korrekte Lieferung, inkl. Garantieschein per E-mail

10/12/2024

Jean-Paul Albert

5.00/5.00

"Echange de mon Micro onde suite a une pelicule de rouille sur le fond "

J'avais acheté en janvier 2024 un micro onde Gril et après 10 mois d'utilisation, je me suis aperçu d'une formation de rouille dans le fond au niveau bas du joint :
Suite a cela j'ai téléphoné au service après vente ou j'ai été agréablement reçu par monsieur KUNZLI qui m'a conseillé d'aller au magasin Intrerdiscount Cristal a Martigny Ou j'ai été reçu par Monsieur Bruno MARQUES DE OLIVEIRA , qui mas très bien reçu et échangé Mon four contre un nouveau : car mon modèle ne se fabriquai plus ! : Malheureusement il manque l’affichage de l'heure et le fonctionnement en position Micro Onde est très bruyant , d'autre part la position grill est longue a chauffer et peu puissante !! pouvez vous SVP me renseigne a ce sujet ; bien Cordialement jpa GUINTATD de Vernayaz ( MARTIGNY )

09/12/2024

Sour Cherry

1.00/5.00

"terrible customer service "

terrible customer service . I ordered a hard drive (using the correct home address to recieve the parcel). Parcel never came so I tracked in and found that DPD were havin issues delievering it as the adress wasnt correct. I checked the info they had, checked the info interdiscount had.. all was correct. DPD said to email interdiscount for clarification. Interdiscount replied ' thank you your product return has been registered and the amount refunded to your card.
...WTF?! I didnt asked for a refund or return?!?!? So I continued to ask for clarification and they just washed their hands and said 'not our fault, we cant possibly know what the problem was, once we send the package its not our responsability and all I have to do it reorder it.
Re order it?! So i asked how the hell are they gonna confirm that the item will even arrive as they were clearly unable to deliver to a correct address.
there reply once again : just redorder it and if it doesnt work out know that its not our fault and we cant do anything. Shameless customer service

Update: (I still have not received this message that they are talking about.

09/12/2024

Mauricio Nunez

5.00/5.00

"Excellent service"

Excellent service, jamais déçu des articles et prestations

08/12/2024

Peter Badertscher

5.00/5.00

"Super Gut!!!"

Super Gut!!!

08/12/2024

Ray Colgan

2.00/5.00

"Unfortunately they cannot get the…"

Unfortunately they cannot get the simplest things right. We asked for an old appliance bought in Interdiscount to be taken away when the new one was delivered. We were told that we could go into a shop to organise the collection for 80CHF, or to dispose of it ourselves. (Thanks for telling us what we can do ourselves. Highly patronising). Delivery given to Planzer who then say it can be collected by them for 50CHF. Driver turns up (eventually) says he's had no info about a collection, it would cost 150CHF, can't be done today. (Oh but he could come back next week for 120CHF to do it). Really sloppy service, possibly a money making scam by Planzer, and frankly nothing but disengaged, formulaic answers from Interdiscount customer service. UPDATE: INTERESTINGLY NO ENGAGEMENT WITH MY EMAILS TO THEIR CUSTOMER SERVICE, HOWEVER THEY DO WANT ADDITIONAL INFO THROUGH TRUST PIOLOT. FOR ME THE ADVICE STANDS: FROM MY EXPERIENCE THEY ARE NOT ABLE TO DO A SIMPLE DROP OFF AND COLLECTION AS AGREED.

07/12/2024

R.Koller

5.00/5.00

"Preis - Leistung Top"

- bester Preis
- TWINT
- schnelle Lieferung
- Lieferstatus

07/12/2024

Albina

1.00/5.00

"Reparatur service is ganz schlimm"

Reparatur service is ganz schlimm. Für ein gerät du muss 3-4 Wochen lang warten und du kriegst kein ersatz gerät. Voll enteuscht. Würde nieeee Interdisount weiter empfehlen. Ganz einfach zu sagen, Sie müssen 3-4 wochen warten. (unacceptable für mich)

06/12/2024

Rolf Läubli

4.00/5.00

"Dass man lange auf die Rechnung wartet"

Dass man lange auf die Rechnung wartet

06/12/2024
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