"order delayed and very frustating please who are new dont order "

Ordered on 27th feb i placed the order
They showed delivered will be by the end of march
Later on they started showing one item delivery is late
So I modified my cart on 11th march and made some extra payment
Later they promised that it will be shipped in 48 hrs by 13 th march i will be getting the consignment number
Now after payment and everything its been 15 days no response from them and daily they will change one one item showing it as delayed

"No response in case of wrong sizes delivery "

I ordered around 9 to 10 dresses from Laam. Amount wise it was a significant order. I live in Sharjah, UAE.

However, I have received wrong sizes for 3 of my dresses. My order number is 1137314

I ordered 3 pieces of this particular brand dress.

2 sizes of S and one L

In the product description size chart on laam website, for S it was mentioned 25inch bust size but what I have received is only 19inch.

For L it is mentioned 27inch but what I have received is 22 inch.

One S size dress is completely different color and material, and size issue stays the same. Chest size is 19. Not 25 as mentioned.

I have dropped multiple whatsapp messages and emails at customercare at laam.pk, but no response. No one picks up the call also. This is a desperate try to get a response from the team.

Kindly guide me how to return this product back. Please issue a refund of this as soon as possible. The amount is 200 aed +

Need laam team to kindly revert. I have photos and also screenshot of then size chart displayed for me as well.

"Ive been trying get the n touch with…"

Ive been trying get the n touch with team but no one is responding

"Worst customer service and delayed…"

Worst customer service and delayed orders with no information on it .. untrustworthy

"Great service"

Great service. Products were true to description and good quality.

"My order number is # 1182497"

My order number is # 1182497
I have ordered this on 20th of march 2024 it was supposed to be shipped on 22nd of march and I am supposed to receive this before eid and my order is big…i have ordered 24 suits and i paid $1400 canadian which convert to PKR 275,121.73 and i haven’t got any update on my delivery…I can’t track my order…I can’t reach to theses people..i am calling them they don’t answer..trying to email them they don’t response..! I want an update on my order otherwise refund my money back..! I want my money back..! This is giving me stress and anxiety..! I am completely in a shock because of their behaviour. While taking the order they are happy but after that they don’t care to reply you back…!

"Excellent service "

Laam customer service is excellent they sent parcel on time . I had some color issue they refund my amount with delivery charges

"Order delayed!!!! "

My outfit still hasn’t been despatched! I placed it on time and now it says delay. I would not have paid for delivery nor placed an order if it wasn’t going to come in time! I need it a few days before eid. I have contacted LAAM so many times on WhatsApp and emails but have had no reply!!
Order number 1179021

"NO RESPONSE"

Ive placed an order on 21 March and the items were supposed to be shipped on the 22 March. However, in my profile, its still showing in progress and delayed! Ive tried to reach customer service via email and whatsapp, but no response!! Very disappointing.. I badly need an update at the earliest.. order number ; 1183701

"False shipment dates"

What had happened was that i purchased clothes back on January 25th and was told that the estimated shipping dats for my stuff would be march 1st it is MARCH 23rd and still have not received my order i ordered these ahead of time for eid i keep contacting them via email and whatsapp no one is responding to anything they literally dont care i keep calling their number and no one is picking up my calls its super frustrating to me that now first off i have no eid clothes and second im given wrong shipping dates i need these clothes to me by april 5th ALL FOUR OF MY ITEMS i am entitled to this order because i payed for it order number:1069693