"I am still new to using the software"

I am still new to using the software, i am hoping i am able to fully transfer my entire business clientele to use the RingCentral numbers so I stop loosing client's messages . Be more efficient in receiving and returning phone calls.

"Unfortunately"

Unfortunately, we would have unexpected outages without a notification from Ring Central that calls would not be coming through. Group text was a function that we needed to utilize on a regular basis and it wasn't user friendly or reliable. Lastly, the hold time when needing tech support was never less than 60 minutes, which is too long when things regularly come up.

"Avoid - no way to cancel "

Don't waste too much trying to cancel. One cannot. Do record your midirected attempts of them not answering and then just all you State Attorney General and contact your credit card company and report fraud as there is not way to cancel

"Poor Customer Service"

Company failed to notify of systemwide outage last month. Outage was bad, failure to notify was worse. No one could reach us for hours, and we didn't know for at least the first hour.
Also, SMS system registration support is horrible.

"The most important features in a phone…"

The most important features in a phone company are phone calls and text messages .. If one of them is down for a month I would call that a terrible company..
I never received an email notification about text messages being canceled until they were canceled and for me that’s just the worst you can get out of any service in the UsA.

"Billed me for annual subscription but I…"

Billed me for annual subscription but I was told when I signed up it I was paying for 2 years and had a 2 year contract.

"Horrible customer service"

Horrible customer service. Needed to cancel a few licenses on our account. What should be a simple click of a button has taken me hours of waiting on hold. The support staff make empty promises to get you off the phone. I feel tempted to cancel my entire account with them due to the massive headache of dealing with them.

"Here are a few brutally honest negative…"

Here are a few brutally honest negative reviews you can use for RingCentral VOIP services:

1-Star Review: Worst VOIP Service Ever
RingCentral is hands down the worst VOIP service I’ve ever used. Constant call drops, delayed audio, and a clunky, outdated interface make it impossible to run a business efficiently. Their so-called “support team” is a joke—every agent gives a different excuse, and none of them actually fix the problem. Avoid this disaster of a service at all costs!

1-Star Review: Customer Support is a Nightmare
If you enjoy being lied to and given the runaround, then RingCentral is perfect for you! Their customer service is full of scripted responses, false promises, and no real solutions. They don’t care about their customers, just their bottom line. Stay far away if you value your time and sanity.

1-Star Review: Overpriced Garbage
RingCentral charges premium prices for third-rate service. Calls randomly disconnect, messages take forever to send, and the app constantly crashes. For the price they charge, you’d expect reliable service, but instead, you get frustration and lost business. AVOID at all costs.

1-Star Review: A Complete Scam
RingCentral should be renamed ScamCentral. They lock you into contracts, make cancellations nearly impossible, and provide zero support when things go wrong. If you value your business, don’t risk it with this company. They’re nothing but a money-grabbing nightmare.

"I tried to cancel my subscription for…"

I tried to cancel my subscription for over four months and kept getting the run around, I'm still not 100% certain it was cancelled in January as promised.

"Whenever I call customer service they…"

Whenever I call customer service they never are able to fulfill my requests. Ring central customer service is a headache