"Their software is great."

Although we had a problem with their sales and support staff, they rectified the problem through management. It's not the ideal way to go, but their software is probably the best so I have to take the bad with the excellent. We will continue to do business with them and suggest yo try them.

"Excellent service"

Excellent service

"I am still waiting for my call back."

I am still waiting for my call back.

"I have very low volume with this new…"

I have very low volume with this new equipment. I have asked number of time but did not get any help.

"Lack of Customer Service"

The actual service itself works really well. However, the customer service is non-existent. Be prepared to figure out problems on your own.

"Horrid "

I've had a horrible experience with RingCentral. When my business was closing I had to cancel my service. After being a customer for 7 years, they forced me to pay for an additional 10 months that I had on my contract. This is a huge expense for a small business. I can't believe that they would take advantage of their customers by hiding the clause in the small print of the contract. As a busy person, I don't read all the small print. If your company has an legal and/or IT department, perhaps this service would make sense for you. However as a small business owner, I fell into the trap they set. This is not a matter of a customer service failure, this is just the result of RingCentral executing their business plan. I have been trying to close my account, which I was told on two separate occasions would be processed within 24-72 hours. It has now be much longer and I will need to contact them or the BBB to resolve this. RingCentral has had ample opportunity to resolve this. I have agreed to pay out the contract, but still they have not processed it. I will never use RingCentral again.

"I've inquired several times about cancelling"

I've inquired several times about cancelling this membership. Please let me know who I can speak with about this as we have not used the service in months.

"Stay away! Predatory and Unethical"

Stay away!! They have a low ranking on this site for a reason. They use predatory and unethical business practices. Beware!!

EDIT: Their response below was to "Please email us directly at...". So I wrote them.... NO RESPONSE.

"Flawless Experience! "

We’ve had the same phone system for the past 5 years and decided it was time for an upgrade. After compiling 5 different proposals, it was clear that Sanjay from Ring Central not only offered the best pricing but also provided an outstanding phone system that has exceeded our expectations.

Sanjay handled everything from organizing all of our headsets to delivering the most incredible service we have ever received. Not only did he flawlessly complete the phone system conversion, but he went above and beyond by fixing our internet, which had been problematic for years—something our previous IT company couldn’t resolve. On top of that, he secured us a faster internet service that’s 4 times faster than our previous one, and at a better price!

Sanjay’s & Thomas dedication, expertise, and commitment on installation day to ensure everything ran smoothly was exceptional. We are beyond grateful for their support and highly recommend Sanjay, Thomas and Ring Central to anyone looking for top-tier service and solutions.

"Too expensive for dropped calls."

Too expensive for dropped calls.