RingCentral
Neil Turner
"I cannot stand how every user cannot…"
I cannot stand how every user cannot see answered and missed calls once they toggle back on. And it also makes no sense why all users cannot see the texts that go out and come in.
customer
"The app is very convenient for my…"
The app is very convenient for my business.
customer
"recently the browser extension was not…"
recently the browser extension was not allowing us to connect to client. It would hang up and then we would not be able to answer the phone, prior to this incident over the last few weeks the system has been stellar
Jamie
"Waiting 5 Months for Satisfaction"
Began signing up with RingCentral in March, but it wasn't until April that we got connected because our Sales Rep disappeared and we had to start all over again. We are now on our 3rd Rep since then! We have 3 lines and are renting the equipment, but were sent the incorrect handset which doesn't work with the Base Station that's compatible with our 2 desk phones! I have been trying to get it replaced since then --- it's now mid-August. Additionally, we have asked for a credit for the 5 months of rental fees we have paid for the incorrect handset as well as the 3rd line. They keep acknowledging my request, but not acting on it. As I mentioned we are on our 3rd Rep so we've basically had to re-explain ourselves constantly. This is past annoying.
Jason H Vice President of RMBS
"Ringcentral is the best voip platform…"
Ringcentral is the best voip platform that I recommend to my colleagues and your support team is putting the best to resolve the customer issues on a first level.
customer
"Frustrating that I am told eery call"
Frustrating that I am told eery call, sorry could you repeat that you cut out!!!
JD Sound and Video
"Absolute worst customer service"
Absolute worst customer service after 18 years in business and dealing with hundreds of companies.
We’ve been trying for months to sort out our business texting and they cannot seem to help us or respond to countless calls and emails.
customer
"very unprofessional account managers"
very unprofessional account managers. lack of communication. overcharged and ask for documents to show our agreement and it was never sent
customer
"No one cares at this company to resolve…"
No one cares at this company to resolve our issue
customer
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