"What an amazing service ,parts they no…"

What an amazing service ,parts they no long longer carry ,this gentleman went above and beyond, brilliant service.

"Excellent traders"

Great price, fast delivery!

"Brilliant Service from Trusted Company"

Simon went the extra mile to get my order delivered when couriers tried to charge silly prices for delivering to the moon. Maybe carriers need to realise that with google maps anyone can check nowadays and see that the surcharges they are applying for some postcode areas is wholly unjustified.
Body Sculpture kept me in the loop every step of the way and was extremely helpful. Well done

"Excellent price and very fast delivery"

Excellent price and very fast delivery. Thank you.

"Excellent service"

Excellent service. Had a faulty item delivered. It was replaced without any question. Would definitely use again.

"R2716 Rowing machine (known fault)"

A shame to have to write a negative review but it’s just to save others the hassle of buying this model. I have recently purchased a Body Sculpture R2716 Rowing machine and after taking approx 45 minutes to assemble all looked great. It feels heavy and sturdy and moves smoothly. Sadly the machine worked for around 4 minutes before the recoil stopped pulling the strap back in. Spoke to body sculpture, there wasn’t much they could do but did say they’d had a few complaints of faulty recoil with this model. They asked me to dismantle and re-package and they’d collect it and drop another one off so I agreed. Just finished setting up the new one and after 45 seconds of rowing (very gently) the same thing has happened again.
I did feel that while talking to the people at body sculpture there seemed to be a reluctance to send a new one out and they seemed more keen on issuing a refund but I really wanted the machine and they assured me it wasn’t all R2716’s, just some that were faulty.
Unless I’m just really unlucky I’ll now assume it’s the majority of this model that are faulty, so unfortunately it looks like I’ll be sending this one back too and accept the refund this time.

The 1 star is fully in regards to the faulty product. On a positive note Body Sculpture were very easy to contact, always answered the phone and replied to emails, arranged collection and delivery quickly etc. so I wouldn’t be adverse to buying from them again but I would steer clear of the R2716 Rowing Machine.

"Excellent quality products at a great…"

Excellent quality products at a great price, customer service very good with fast delivery of item.

"Rowing machine arm connection broke "

Rowing machine arm connection broke after a bolt loosened .Replacement sent promptly and gratis too as I had had a new cylinder for it recently .Excellent service and nice emails and phone calls all the way keeping me up to date with what was going on . Back going nowhere fast while working up a sweat at the same time !

"I required new pedals for my exorcise…"

I required new pedals for my exorcise bike, Simon answered the phone when I called and established that a pair of pedals were in stock. He then sent me a link to pay and I received the new pedals by post two days later.
That is what I call a very good service.

"Good buying experience "

Good buying experience from part enquiry to final delivery.
No complaints and happy to recommend.