Skylink Group Limited T/a Skylinkparking.com

Vehicles & Transportation
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405 reviews
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Customer Reviews about

Skylink Group Limited T/a Skylinkparking.com

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simon morris

1.00/5.00

"After my recent experience I strongly…"

After my recent experience I strongly recommend whoever has paid this company or in the process to cancel immediately. This company is a complete scam so I
highly recommend going to your banks to get a full refund.

03/06/2022

Suleman Moosa

1.00/5.00

"Be warned the company is a fraud we…"

Be warned the company is a fraud we booked a 14 days parking when returning back to UK only are catalytic converters been stolen when the car been in their possession. We call them numerous times and emailed messaged no reply customers be worn do not book with this fraud company

03/06/2022

Consumer

1.00/5.00

"DO NOT USE THIS COMPANY!!!!!"

DO NOT USE THIS COMPANY!!!!!

Waited over an hour for the car to be returned. Everytime we called it either went straight to answerphone or we were told "driver two minutes away". After 45 minutes, i called again "10 minutes away". I started to complain, they hung up on me. I called again and again and they cut my calls. Finally they answered and they asked me what terminal i was at!!! 10pm with my toddler and pregnanct, this was not the experience I was expecting from a car "valet" service. 10.30 and our car finally turned up. By that point we werent surprised to see that they had absolutely no regard for the car with muddy foot prints all over the driver side and up the door. Should have listened to my gut instinct, please avoid this company at all costs.

01/06/2022

SHORT

1.00/5.00

"Stay clear from this Company as it’s…"

Stay clear from this Company as it’s not trading legally and don’t have insurance to cover your car ….
when the vehicle was left it was in good condition but when it came back the door would shut because it has been broken into !! and they just walked away…. your car isn’t in a secured compound just left anywhere…

Promised to send me insurance documents but not not answering my calls? they only use 2 mobile numbers which means they are just a bunch of cowboys 07759 579014 & 07904 940766

IT ALSO TOOK 1-1/2 HOURS TO GET MY CAR

This company has been reported to the police who are now investigating them, I have reported them to WATCHDOG and OMBUDSMAN

PLEASE READ THIS BEFORE BOOKING WITH THIS COMPANY

01/06/2022

Mrs L Du Preez

1.00/5.00

"We booked this service at LHR T3…"

We booked this service at LHR T3 thinking we were in capable hands , this was a terrible service. We arrived where we were told andJ had to wait 15mins for someone to come meet us to collect our vehicle which was frustrating to now arrive back from our holiday and having called and messaged they said that we still need to wait for 30mins with no apology for their delay. Never use this service, you will regret it and it definitely doesn’t save you any time.

30/05/2022

Laura Budryte

1.00/5.00

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY
awful service, waited for over an hour for our car to be returned last night at Gatwick North terminal, despite calling them at the luggage reclaim point as per their instructions, after 4.5h flight and landing at 2am in the morning with a 3-year old this is not great..called them 5 times, everytime was getting an answer the car was on its way, should be in the next 10min.. and when the guy arrived he was even more rude, just threw the parking ticket on the dashboard! after such a poor service and complete misselling they could have at least offered to pay for the exit fee... awful, awful - never again, and we opted for this service thinking it will be quicker, and less stress!!

30/05/2022

rachel swann

1.00/5.00

"***READ BEFORE YOU REVIEW***"

***READ BEFORE YOU REVIEW***
Skylinkparking.com ARE NOT Skylinkparking.co.uk.....
Most if not all recent bad reviews below are for .co.uk and not this company which ends .com. Please review on the correct company. This company (.com) are great, .co.uk are terrible which I can personally tell you from a recent experience but I feel it is necessary to clarify this as again I've used .com company & had excellent service.

30/05/2022

Consumer

1.00/5.00

"Gave it 1 star because couldn’t give it zero stars"

Gave it 1 star because couldn’t give it none!!!! Absolute cowboys! Returned back to Gatwick south where I dropped the car off rung the number and the rude guy said be 30 mins! 1 hour later I rung them again and they kept hanging up on me so kept going finally this rude t#$t answered and said your car is at north terminal get the tram over there so I said no you can bring it to where I dropped it off to which he said see you in about 2 hours then and hung up! Absolutely fuming that a company like this is aloud to trade so had to go back through airport get on the tram and go find my car! Absolute shower of s#*t stay away at all costs! Pay the extra and park with the actual Gatwick parking or another reputable company!!!!

30/05/2022

Mcanaspie

1.00/5.00

"Do not use cars get stolen and broken into"

Please do not use this company your car is not safe. We arrived back to Gatwick to be informed the car had been broken into and rear windscreen badly smashed. There was no apology they would not give insurance details they were rude but the phone down on me several times - would not let us speak with the manager - Apparently the damaged happened day two into the holiday they did not inform us - we had to drive three hours home with a smash rear windscreen - This is such a cowboy company your car is not safe and we have photographic evidence and call recordings !

30/05/2022

Nancy Davies

1.00/5.00

"DO NOT USE THIS COMPANY"

This company is useless. Upon arrive back in the UK we went to the car park to collect our car, after phoning Skylink to say we had landed. We spoke with a Skylink rep who said he didn't know anything about our car!
So I called the number again, it took about 15 mins to get an answer.They had lost our car keys, they didn't know where our car was stored.Very flippant phone response.The guy on the phone told me to "go home lady, I don't know where your car is".
There were 4 other couples waiting for there cars and they were told the same thing. After many calls and much chasing, we managed to get the postcode for one of their yards, from the Skylink rep of their company, that was at the airport car park, he was taking a lot of abuse from people about their lost cars etc.
A kind couple gave us a lift and whilst on they way there, the guy called to say he had found our keys and our car.
An awful experience. They have no system other than a paper tag on your car key.

29/05/2022
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