Skylink Group Limited T/a Skylinkparking.com
Helen Cockerill
"Giving a one star is even too high."
Giving a one star is even too high. Total scam. Paid on line got to the airport and said they never received the payment so has to pay again at a higher price, left with very little choice when you have to catch a plane. On return tried calling them, don’t answer, call you back and say driver on route. Took 1.5 hours to get the car back and the row bar had been damaged, all bent. Do not use this company.
Rhian Smith
"Please please please I am begging…"
Please please please I am begging anyone who reads this not to use this company it is a scam. We landed from Gatwick to discover the police and about 30 other innocent families all in the same boat, dealing with horrifying discoveries of their cars being used for joyriding, cars not there, cars with fines and parking tickets, a couple next to us had a £300 fine as they hadn't evwb moved the car. This is run by fraudulent scammers, a dodgy gang who laugh on the phone, I rang 18 times and they kept hanging up, yelling at me, being rude. We have 3 small children with us who waited for 5 hours to finally find our car after a long flight. Some others were less fortunate, cars being returned wrecked, no car at all. Please phone Gatwick Airport if you want confirmation of all the above. They have the police there every single day dealing with issues from this fraudulent company! Don't be fools like us and try and save a few quid. It could cost you so much more!
david
"the first thing I would say to Leigh…"
the first thing I would say to Leigh Williams regarding his review get some English literature lessons, the second he obviously has not paid for a service that in my opinion is the worst I have ever had.Rather than go into my experience I would just like to echo everything terrible that has been written by other people on this cowboy company and I ask that everybody email West Sussex Trading Standards to report them who will be obliged to investigate them
Lori
"Please read if you can't find your car or if you're about to book"
Do not use this company! I called as they request you to 30mins before you need the car and they will meet and greet you. "Jimmy" answered and said "Stop calling, I'm ignoring your call for a reason! Im doing something... ill call you back in 10minutes" I had waited 15mins and called back. The response was patronising and rude! He first told me he is looking for the paperwork and will call back in 5mins... no call. I called back the 2nd response was someone was on their way with my car... I walked to Orange car park level 4 no car... I was greeted by two other families who was waiting for this company. One was dropping the car off... they never came so they had to just leave it in the short stay car park and they other with two young children has their car left in the same place they dropped it! The company never took the car. My car still had not turned up, so I called again, they told me my car was never picked up by them and they have checked their CCTV It never entered the yard. I then called the police because I knew they was lying, the police then told me "we have had so many calls like this, cars missing from Gatwick airport" they asked me to ask "Jimmy" where he stores the cars and he responded with "If the police want to talk to me, tell them to call me" which they did and Jimmy ensured he would check the CCTV within the hour. After an hour and a half no call back from Jimmy. A lovley skyline worker had just dropped off a car and could see how upset I was came over to say sorry about how I was being treated. I then asked where the cars were stored and he told me!
The address is Acacia Grove, Copthorne Rd, Copthorne, Crawley RH10 3PD
Office is at the far back of the yard behind the cars.
I got a uber there and they could not believe their eyes! I went in and demanded my car they said "well you can't see it here can you?" after denying the company was Skyline (I asked for proof of their company name & then after they denied i saw a worker wearing their company name on his hi-vis). I was searching up and down for my car & all of a sudden another man says "oh I have found your car, its in the other yard. I cannot find they keys", then they magically found them! Had I not turned up at their yard I would still not have my car until now as they were denying ever having it. Their number is: 07707675611 Which they never answer or just hang up on you! Please please don't give them your car! Just turn up and get your car. (If you drive a little further down the road they also have a second yard on the left hand side of the road, there is a wooden gate you need to enter then you will see a big fence with lots of cars in.
I booked through (parking4you) dont be fooled its skylink
Paul Samuel
"Outright scam avoid if you don't want a ruined trip"
When I have arrived at the airport I have been presented with the ticket to pay for parking.
This is shocking as I have not been told about this at the time of booking and the attendant taking the car said "either pay or we will just leave your car here" with no choice I paid his exit fee. He then says all customers complained about this...
Our boss doesn't advertise that customers have to pay entry and exit fees.
There was not even a mention about this at the time of booking.
When I returned to collect the car I was waiting a while on level 4 to be told the driver left it on level 5 I was waiting for the driver.
I arrived there to find the car parked up with key on the wheel no ticket and seems to of been left there for the duration of our trip as on exit bill was huge.
Despite asking for a refund no reply has been received,
The number they use is 07707675611.
Director Mohamed Shakib ISMAAEL
Trades under other companies, some now dissolved companies
See names below.
AUTOFOCUS (PARKING) LTD (07795613)
CEYLON LINK LTD (12779046)
SKYLINK GROUP LIMITED (08343993)
MIGHTY PARKING LIMITED (07805311)
Avoid this crook at any cost
Mark Greenhow
Liegh Williams
"HEY LISTEN TO ALL THOSE PEOPLE WHI HAVE…"
HEY LISTEN TO ALL THOSE PEOPLE WHI HAVE SO MUCH TIME UN THIER LIVES TO THINK OF EVERY DETAIL TO THE END TO PUT THIS COMPANY DOWN.LIFES TOO SHORT & SOME OF US APPRECIATE WHAT WE HAVE EVEN THOUG THE GOVERMANT CHANGES RULES ALL THE TIME & TRYING PEOPLE SO FOR THOSE WHO ARE BLIND PLEASE SPARE A FEW MOMENTS TO THINK ACTUALLY YOU ARE LUCKY TO BE ABLE TO AFFORD LET ALONE ALLOWED TO BE OUT FLYING AWAY ON YOUR HOLIDAYS NOT THE WORLD STILL IN LOCKDOWN.SOME IF US ARE OUT HERE TRYING TO SURVIVE FOR ONE REASON OR ANOTHER SO PLEASE DONT BE ABSUSIVE KINDNESS GOES ALONG WAY.WE WORK WELL TOGETHER AS A TEAM & DO OUR BEST TO TRY & HELP DESPITE SOME UNKIND ABUSIVE CLEINTS OUR BOSS HAS OUR BACK BECAUSE HE UNDERSTANDS SO THANK YOU FOR YOUR TIME IN READIND THIS REVIEW.
Tony Eldridge
"Absolute rip off and do not use"
Absolute rip off and do not use! Didn’t move my car for a week and then stated they had lost my key after over 50 phone calls. Rude and aggressive and a massive SCAM and we are 1k out of pocket as had to get a taxi home over 150 miles away/ new car key cut and £400 for a weeks short stay parking that we didn’t sign up for. Police have been informed and are fully aware of this Companies actions. We were one of many people that had been scammed. AVOID at all costs
John Gane
"Nightmare, rude and incomprehensible"
For your own sanity and money, do not use this company.
They seem cheap but when they take two hours to return your car. Or in the case of another couple we were waiting with, have lost your car keys and calmly tell them to get a taxi back to Southampton and come back in the morning. When my wife phoned them and calmly asked where our car was after several attempts by myself to get a comprehensible answer they told her to “fxxx off and stop blocking the number.” I spoke to the boss Abby. He didn’t know where our car was either. He was also unaware that some cars had simply been left at Gatwick to incur a massive parking ticket. Another couple told us they had dropped their car off a week earlier in the south terminal, but it took them 2.5hrs to be told actually their car was in the north terminal with the key left on the front wheel. This company is operating without the permission of Gatwick airport and should be closed down as soon as possible.
Jacky Webb
"Do not use please .claim refund !!!"
Do not use please .
Reported car missing to police after waiting 2 hours for our car .
No one picks phone up .
Car brought back filthy too .
Had a full refund through PayPal
ADVICE PAY THRU PAYPAL AND OR CREDIT CARD ?
DO NOT SIGN FOR CAR WHEN YOUR HOLIDAY IS FINISHED IF THEY DONT GIVE YOU THE SERVICE THEY ADVERTISE?
TAKE PHOTOS OF RECEIPT OF CAR ( proof of time )
Then claim your money back .
If enough people do it then the company will have to act !!!
Will never use again
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