"THIS COMPANY IS A FRAUD AND SCAMMERS…"

THIS COMPANY IS A FRAUD AND SCAMMERS PLEASE DO NOT USE.

We booked this company via a website called compare deals for airport parking on google. They are called Skylink Parking Meet and Greet. We paid £69 for the parking and paid via PayPal for their service at Gatwick airport. We followed all the instructions they gave us and their job is to park our car during the meet and greet (valet parking) for duration of our holiday which was 5 days and to bring it back on our return date. We paid for their service from 05/05/22 - 10/05/22. We back on 10/05/22 and called the company number we had been given to call. We was told it will take approx 30 mins for our car collection as this is a meet and greet valet parking service in the NCP Gatwick car park of Car park 6 Level 5. We waited over 4 hours!!!!!! We met other at the car park in the same situation.
It dawned us very quickly that this company were using the same number and instructions with other customers but their company names were different from us and the others but the services was the same. NCP parking ticket guy told us about this company being a scam. He advised us to look around the car park where we had parked on the 05/05/22 to make sure that our car was valeted and not left as this would be accumulating costs. We then looked around only to find our car not valeted as per the service we paid. We were so shocked to find our car never valeted and left with no car keys. We rang the company over 20x in distress to no avail. Due to the distress m. Upon arrival of the police they informed that they have received numerous complaints regarding this company all this week from Gatwick airport and this has been very complicated for them to solve or get involved as it’s a civil matter. A guy finally showed form the company and gave us our key and the wrong working ticket. This was checked and it appears it had accumulated £225 in parking charges. The guy refused to pay and got very aggressive with us. We got really scared and not tried to provoke him due to our safety. We had to get the police involved which was so bad and the police said we had been scammed as this had happened all this week at Gatwick airport. We again called the company so many times chasing for the working correct to no avail. Gatwick car park NCP informed of the charges via our license plate had to waved £125 due to the amount of the distress we’re all in and told us this an ongoing issue and to contact trading standings. We had to pay £100 to get our car out. Absolute shocking service!!!! We lost so much money to this company and we cannot believe something likes this is happening at Gatwick to families, children and the elderly. We were told the company keeps getting dissolved and they will create another company scamming people.

"SCUM!!!!!"

When we first dropped our car off, we tried calling over 50 times and no answer until we were 10 minutes from airport. They then took over an hour to collect it meaning we were very close to our gate closing.

On return, we waited over 4 hours for our car, one phone call they say ‘one minute away’ 20 minutes later on the phone they say my car is blocked in by 5 other cars??? THEY ARE LIARS!!!!

One of the drivers was so aggressive shouting “F***YOU” to my partner and called him a C**t, threatening to push a girl down the stairs as they had left her car in the car park all week and left her with a £250 ticket.

In the end we had to pay a £25 taxi fare to the lock up where they had my car. None of them seemed to be bothered that we had waited nearly 5 hours and had to come and collect it ourselves!!!

We had to get the police and airport security involved and they said this is a regular thing.

Taking these guys to trading stands!!

"Money stolen out of the car….Do not…"

Money stolen out of the car….Do not use!When you finally get through to someone the car isn’t where they said it would be.

"After waiting over 2 hours to retrieve…"

After waiting over 2 hours to retrieve our car. We arrived home this morning to a parking ticket from MET police for £100 as the driver who collected our car decided to go sit at McDonald’s for 2 hours. Company ain’t interested in sorting so it has been referred to the MET police to be sorted

"Just got home today open post found out…"

Just got home today open post found out we got a parking ticket they went to McDonald's for two hrs on the day we dropped it off £100 Cxxxs then had to wait 2 hrs for them to bring it back

"The worst company ever,waiting for…"

The worst company ever,waiting for 2hours for the car,said that we are with small children ,they said they dont care and hang up the phone

"AVOID AT ALL COSTS!!"

Do not use this company! I called as soon as we landed as instructed, was told 30 mins for my car. 2 hours later, at least 45 calls & a threat to report to the police, them blocking my number my car was finally returned. The driver was nice but the cowboys answering the phone are as useful as a chocolate tea pot!!! Absolute shocking service!!!!

"Please avoid this company!!!!!!"

Please avoid this company!!!!!!
They are the worst ever!!!!!! I had to wait 2 hours for my car to get delivered after calling numerous times to ask where it was. And every time they told me the car was on the way!!! But when I went to pay for the ticket it showed £315!!!!! They've left my car at the airport the whole week!!!! A bunch of liers and deceivers. And they wouldn't pay the ticket fee they told me they would let me out at the barriers and hung up on me. Of course that didn't happen and when I tried to call back to say I am stuck at the barrier they wouldn't answer the phone.
Totally appaled and disgusted!!!! Please avoid at all costs!!!! They shouldn't be allowed to operate as they deliberately scam people!!!!!

"Worst customer service and company"

Worst customer service and company. Not what they say they are. I called over 20 times and each time either the phone was put down or told it was 5 minutes away or laughed down at the phone. We ended up waiting over an hour and a half for our car at 1:30am. When we finally got our car we asked the driver (who was the only nice person we spoke to) why it took so long and he had only just been told to bring the car!!!! I will never use this service again

"Do not use (unless you like waiting…"

Do not use (unless you like waiting around in car parks, spending time on your phone - took 64 calls to get hold of them - and being lied to more Pinocchio).…. They took over three hours to deliver the car 🚗, the plane journey was only 15 minutes more.