"Avoid! Disaster! The worst company."

Avoid! Do not buy parking with them! if you booked ....cancell now! Please save your money, time and health. I can't describe how stressfull it was! we wait more than 1 hour to collect the car key( we need to pay extra charges for waiting on airport parking) We arrived on time and it was 4 different couples waiting to collect their cars. 2 of them wait more than 2h.Some people had 40 min left to their plain and I don't know what's happend with them because the guy ...who showed up didn't had theirs booking with him. The staff on the phone was rude and unprofesional. On arrival was the same.....we wait 2 hours for the car
They lied all the times.....first our car is on his way....then....it's coming after 20 min. Then they told us we should be yesterday which is not true because we had booking confirmation. The car was also dirty, cover in bird poo and dust.

"Appalling and unprofessional"

Appalling and unprofessional.

It all started when we dropped the car off. We arrived on time to drop the car and there was a young lady who said it was her first day to another customer waiting to pick up his car and he had been waiting over an hour for his car and had been told to “shut up” over the phone (albeit, I did not hear this first hand but my experience later made this quite believable).
I called shortly after the plane had landed and while taxiing to the gate. I was told “no problem, see you in 20 to 30 mins” which was completely fair as passport control and baggage etc. can take time and they need to drive my car from their yard to the terminal.
We got to the car park floor and there was a sea of people waiting for cars.
I called again just after the 30 min mark and took over 17 attempts to get through. I was told to wait (wasn’t put on hold but could hear the guy talking in the background) after giving my car registration a few times he said to me “we have misplaced your car key”. He wanted my email so he could contact me when they found it. I gave it another 15 minutes and called again to see how things were going. I was told they had now found my key and now looking for my car! I was told to wait a bit longer. They never gave me a time but told me “30 minutes”.
I was speaking to some of the others and they had been waiting nearly 3 hours. Their cars arrived covered in bird poo. All the staff dropping it off said it was their “first day”. I was not sure whether it was a way for this guys and girls to just get out of a difficult conversation but I honestly believed some of them. I except the labour turnover is very high.
Let’s be honest here. The company’s service is pretty simple but they are so disorganised and unprofessional it’s amazing they are still operating.
I wouldn’t invest, work here, and will never use this service again.
We waited an hour and half but fortunately our car was as clean as I left it. I felt I got off lightly.
Disgraceful excuse of meet and greet service and would have been cheaper, quicker, and less painful to use one of the terminal car parks. Never again.

"Also known as Justparkme.co.uk,"

Also known as Justparkme.co.uk,
Parking Deals Ltd, airport parking uk ltd,
and probably more!!

WARNING: DO NOT BOOK WITH THEM!!!!

You will wait 3 hours for your car and each time you call you will be promised delivery. My car had 56 miles extra on the mileage too.

We must all contact Gatwick airport management and get these companies banned from operating in the airport.

Skylink Parking Services - Owned and run by
Tassadaq Saleem Begum.

Parking Deals Ltd & Airport Park UK Ltd - owned and run by Ateek Ur Rehman

"AVOID AT ALL COSTS!"

AVOID AT ALL COSTS!

On arrival we had to wait 45 minutes for the car to be picked up. They said ‘why didn’t you call 30 minutes before’ it categorically doesn’t say that on their instructions for departing. It does for the arrival however, which we did. Early hours of the morning we called at 2.26am for our car to arrive at 3.58am. My heavily pregnant wife and I were waiting with other angry customers. This to me is not a ‘meet and greet’ service.

I phoned and phoned like so many other reviews here. On the odd occasion they did answer they said it was just leaving. Three times.

Again the car was dusty and covered in dirt. I over heard a lady in front of us who took photos of her mileage and claimed that over a thousand miles had been clocked up.

How Gatwick airport themselves let such cowboys operate in beyond me. The only thing I will say is that I felt sorry for the young lad dropping my car off, as he was polite, I could tell he hated getting abuse but had to take it.

Like others will be trying to get my money back but not holding my breath. I never review but I feel like you need to read this.

"Do not use this company!!!"

Do not use this company!!!! Scumbags. This is the old enigma parking ltd. Awful company. Will drive and ruin your car. Thieves.

DO NOT USE!

"AVOID"

This is the worst car valet experience ever, please don’t use them! You’re better off paying a little more for something that isn’t run by crooks. We arrived on time but had to wait over 45minutes at 6am in the cold which was a little stressful as we nearly missed check in - we then had to wait over a hour for our car to be returned. The poor couple standing next to us on floor 5 of the car park had come back to the airport the day after their flight as when they arrived at 2am the car never came. They had to phone the police to say they thought it had been stolen, the car company finally got back to them as the key had been lost?! Imagine arriving home at 2am and not having your car delivered then getting a taxi home and then back to the airport the next day?! And read the comments below?! This company is frightening, someone below never got their car back! I did feel sorry for the drivers though as I don’t think it’s their fault but the dodgy people running the business wherever they are.. Gatwick airport shouldn’t be allowing them to use the car parks to run this dodgy operation. Please don’t use! I booked ours through “ We Compare Airport Parking”

"Total disaster!!!!!!!"

Total disaster. Hopefully you will read this before booking. If not you are reading ready to let rip yourself! I was kept waiting two hours to get my car back. Others were waiting behind me and those dropping off had no one to greet them and take their keys. Rang the one mobile number available 21 times - it was answered three times. Aside from being covered in bird poo, thankfully the car was not damaged. Reading the small print if it had been even if skylink compensate you you have to pay £400 pounds excess.

I read all these zero rated reviews too late. Hopefully you have not and are about to save yourself a lot of stress and anxiety.

"Appalling"

Appalling. More than a 1 hour wait with no community from company and car returned covered in bird poo!! Poor excuses and no unprompted apology. Suggested sending photos and claiming for cleaning car - not holding my breath.

"Absolutely the worst company I have…"

Absolutely the worst company I have ever used.they lie to the customers and are dishonest DO NOT USE........

"Avoid at all costs!!"

Avoid at all costs!!! If I could give 0 stars I would. Read reviews here and also read reviews on google. Absolute joke of a business. They were so late collecting our car when we arrived for our outgoing flight that we only just made it on plane and missed our lounge that we had booked and paid for - hundreds of pounds.
On way back, they refused to answer calls, when they eventually answered after trying 40 times plus they say it will be there in 5 minutes and never was. The lady in office then said they had lost it so said I was calling police to which it then turned to being blocked in by other cars with dead batteries and flat tyres. 2 hours later we finally get our car and it’s absolutely filthy! Didn’t notice the cracked windscreen until mid way home either but low and behold they are not accountable for damages allegedly!! Absolute worst company I’ve ever used and I travel an awful lot and never experienced such poor service. Will be going to papers and contacting complaints ombudsman if they do not respond to my complaint - which by sound of other reviews they’ll just ignore.