Medex Supply

Health & Medical
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85 reviews
Overall Rating
Customer Reviews about

Medex Supply

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R

5.00/5.00

"Best company ever!"

best company ever! best shipping time. best customer service and prices. highly recomended!

01/06/2020

Raj Harnal

1.00/5.00

"Irreputable company"

Irreputable company. Price gouging and do not follow their own policies. Filed a complaint with my credit card and got my money back. Still out the return shipping cost. Will be filing a complaint with Better Business bureau and posting low reviews.

22/05/2020

Ray

1.00/5.00

"They charge your card and you never hear from them again"

They immediately charge your card for the items purchased, then you don't hear from them again. Multiple inquiries go unanswered. I may have to file a complaint with my credit card company.

19/05/2020

Cathy Macaraeg

1.00/5.00

"I had ordered 2 bottles of hand…"

I had ordered 2 bottles of hand sanitizer. When I opened the bubble envelope there was sanitizer all over the inside of the bag. I contacted the company through a link they provide for questions and problems, and a day later I received an email saying the issued was resolved and ticket was closed. ???
No one contacted me through email to say what the resolution would be. Soooo, I contacted them through their link again. The next day, same thing. The ticket was closed.

18/05/2020

mom little

1.00/5.00

"Toxic"

Our hand sanitizer arrived. It had a horrible odor when i unscrewed the lid. I dipped the tip of my little finger into the gel and almost immediately felt a burning sensation in my mouth and tongue. That teeny bit caused a terrible reaction, I DID NOT INGEST IT OR DRINK IT. This product appears toxic. My reaction to the odor and tiny skin contact was immediate.
Please believe Eileen (posted before me) and I.
I have reported to FDA. Ten hours later and that odor is still prevalent. We have sequestered the shipment in garage hopefully FDA will request testing.

17/05/2020

Eileen

1.00/5.00

"Why does it have such an awful smell"

Why does it have such an awful smell ? The hand sanitizer absolutely stinks - nauseating

17/05/2020

ken

1.00/5.00

"Medex are crooks"

I should have read some reviews before dealing with this company. I paid for expedited shipping and got excuses when my order of over priced hand sanitizer didn’t arrive when promised. Then a week later they send me a message telling me my order has been delivered. It wasn’t. I was home and checked my cameras and no delivery was made. I contacted medex and told them this and two days later was told my order is closed out and if it wasn’t delivered to contact fed ex. Fed ex says they know nothing about it and I have to deal w the seller. After three attempts to get medex to provide some customer service and help me all I receive from them is telling me it isn’t their problem. So they are crooks. Most likely never even sent my order so I’ve had my credit card company resolve this for me. Don’t deal with these people

10/05/2020

audrey keenan

1.00/5.00

"Echo the complaints regarding buyer…"

Echo the complaints regarding buyer beware:
BUYER BEWARE!!!!!!!!! I ordered twelve bottles of hand sanitizer. The cost was $69.39. I found hand sanitizer at my local pharmacy for significantly less and requested to cancel my order. Medex Amber Johnson CSV declined and stated the order was in transit. The order stated on site several days prior to shipping. Upon receiving my order, the bottles were not sealed and they are half empty. It does not smell like any alcohol has been put in the mix at all - it smells foul, like vitamins or someting that would be harmful to your skin. STAY AWAY FROM THIS PRODUCT AND COMPANY. And the kicker, they want to charge a 15% reshipping fee and you have to pay to ship back to the company. I reported this to Illinois Attourney General and in the process of sending to NCDF Disaster complaint-form for price gouging. I can't send links in this review, but highly encourage all that were duped to stop this company from taking advantage of anyone else.

10/05/2020

Valerie Bernard

1.00/5.00

"BUYER BEWARE!!!!!!!!"

BUYER BEWARE!!!!!!!!! I ordered twelve bottles of hand sanitizer. The cost was $62.97. I called RNA Corporation which is also Medex. SAME OWNER! They advertise clear bottles that look like Purell. If you use the ChatBot, it even uses Purell in the commentary. The products arrived today, and the twelve bottles are not clear, they are not sealed, and they are half empty. Additionally, they do not smell like any alcohol has been put in the mix at all. STAY AWAY FROM THIS PRODUCT AND COMPANY. Also, the receptionist at RNA Corporation told me to use support @ medexsupply.net. The website says to use the .com email for support. I see below the option is info @ medexsupply.com. They also want to charges a 15% reshipping fee and you have to pay to ship back to the company. BLAH BLAH BLAH....unbelievable!

04/05/2020

Nancy T

1.00/5.00

"How do you sleep at night after raising…"

How do you sleep at night after raising the prices so high on products people need during a pandemic. SHAME ON YOU!

16/04/2020
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