"Ordered a Nine-seater corner garden…"

Ordered a Nine-seater corner garden furniture set from Wowcher. I didn't read the reviews until after i bought it which made me VERY ANXIOUS!.. seeing as there were so many bad reviews. Sofa came flatpacked on time (within a week) in 3 big boxes. Took about 4/5 hours to assemble the set. Once it was all together it looked beautiful. Good quality and a lot better than i was expecting for so cheap. Thanks dreams!

"After sales are a disgrace"

After sales are a disgrace. The covers that came with the furniture only lasted two months before becoming sun bleached and brittle. The cover then split from one side to the other. Kept contacting company through email but they insisted that this was out of warranty. Checking my rights with trading standards

"Rubbish customer service"

Sofa and table got delivered but the table glass was smashed. Emailed them, to be told 5-7 working days for replacement to be delivered, 7 working days later nothing. I emailed them again, for them to reply it will be 5-7 working days again. Absolute joke! Will be contacting my credit card company to get a refund

"VERY UNPROFESSIONAL COMPANY"

VERY UNPROFESSIONAL COMPANY , NO COMMUNICATION AFTER DELIVERY OF MY GARDEN FURNITURE , NO WAY OF SPEAKING DIRECTLY TO THEM AS HELPLINE IS ANSWERED IN PHILLIPINES AND BOLIVIA ,. ONLY ONE EMAIL OFFERING ME TO KEEP THE FAULTY GARDEN FURNITURE WITH APARTIAL REFUND .NOTHING TO SAY OTHER THAN GIVE THESE GUYS A WIDE BERTH .THEY OPERATE UNDER FURNITUREMAXI ALSO .THESE GUYS ARE THE WORST I HAVE DEALT WITH ...CANT GIVE THEM A MINUS STAR

"Horrendous quality"

Horrendous quality. Had furniture two summers and always covered over autumn, winter and until warm weather. The woven plastic is snapping everywhere including the backs and arms which aren’t sat on. Two sofas, two chairs and ottoman being dumped. Cushions are thin and not good quality foam. Don’t touch with a barge pole. Company don’t want to know re replacement or refund as you’re out of guarantee by the second summer

"Like others I was really worried about…"

Like others I was really worried about the reviews. I ordered a 7 seater rattan furniture set from Wowcher. I ordered this on the Tuesday, it was delivered the following Monday. Furniture set is lovely.

"Fast delivery and excellent product"

I must say I was really worried as I didn’t see these reviews until after I ordered my chair through GoGroupie but I was very pleasantly surprised! My chair arrived today as per notification from DHL - just five days after placing the order, all parts present and correct, exactly what I ordered and good quality for the money paid. Perhaps I was just lucky but am very pleased with my purchase from Dreams Living

"Atrocious service...avoid!!"

Most terrible experience! Ordered a garden furniture set, only got a part of the set. It's been over 3 weeks and I'm still chasing for the delivery of the remaining parts.
The customer service is awful, they do not respond for days and when they do, they keep making excuses. First I was told that due to the size of the shipment, the second box would be delivered after few days. Then after a week on chasing again, I was told that the shipment got lost in transit and there is no stock available. At this point, I asked for a collection of the box that got delivered and requested for a full refund. Then after couple of days, I was told that they do have it in stock and will be sending it to me. It's again been a week and there is no news whatsoever! They do not pick up calls or respond to emails.
I've lost my patience now and now reporting this issue to the trading standards and taking legal action later this week.

"after receiving my rattan furniture…"

after receiving my rattan furniture costing £600 cushions were coming away at the seams and some of the banding was cut on the rattan , I emailed and was offered £25.00 as a gesture than raised to £40 . what an absolute insult.

"I am finding the same as most of these…"

I am finding the same as most of these reviews. Im now at the point i don’t now where to turn. Im down 950e and no one is responding.

12 emails so far..

I have been onto my bank as it will have to go to dispute. I wish i had seen reviews before i made purchase.

Save yourself the stress and your money and do not bother trying to purchase of these cowboys.